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Food is very limited. Staff is underpaid for all they do. Management is disrespectful to employers. Residents are left unattended at night often. Cause I could never find anyone to help me with mom at night. I removed my mom from this facility its terrible. It\'s Nonthing here at this facility but false promises and fake smiles .
The general appearance is excellent. They're taking very good care of it. The person who showed us around was exceptional and the dining area was also very good. They had quite a few activities going on, one of them being the cornhole game. All the elderly people were crowded around it in the activity room and they were all playing it, so it was really good.
DO NOT send your loved ones here. This place is terrible. Med mismanagement, poor response times to pendant pushes (30 minutes or longer), unlimited excuses for why things don't get done, laundry and trash misses, and all with an Executive Director (Specialist) that insists there are no misses and nothing wrong being done at this facility. Residents are dissatisfied with food, staff appears miserable, and overworked. Currently there are nine different employment positions available at just the Brookdale Churchill facility in Mooresville. DSS has been in, Ombudsman has been in, I have not been the only one to complain. Run away from this place as fast as you can.
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