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We were ignored when ringing the bell by the two ladies sitting at the front desk. After banging on the door, we were let in and met by an overwhelming stench of urine. The walls were bare, the TV in the activity room did not work, the staff was sitting outside smoking while the patients were sitting in wheelchairs. Things that I sent to my father-in-law where missing. He did not have his hearing aides and no one would even help him cut his nails. They just parked wheelchairs in a room and left the patients to do other things. My father-in-law's foot rests had been stolen off of his wheelchair. Very disappointed.
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