Holiday Diamond Ridge

Sue

Diamond Ridge was very nice, but was way out of my price range. They offer a lot of activities. Everybody I had contact with seemed pleasant.

Betty

We didn't really like Diamond Ridge because the access was up a very steep hill and it didn’t look like the grounds were well taken care of. They didn't offer a choice of meals and it was a mandatory three meals a day, and we didn't care for that. They showed us an apartment with no stove. The person who gave us the tour was very nice, helpful, polite, and answered all our questions. The dining area looked good. They had a lot of activities listed.

Scout for immediate family member

When you visit here, for an hour or more, and talk to current residents you might think, with some degree of accuracy, that there is some exaggerated or false marketing for this place because it is more and more an assisted living facility. Newer residents need a lot of assistance and have to hire private aids for personal care and taking meds, since the facility does not have any. A number of newer residents have dementia. Some wander around late in the evening and can't find their way back to apts. and frequently harass other residents The facility no longer has around-the-clock staffing. There is potential for some of the more mentally challenged residents to unintentionally let in to the facility those that don't belong there and could potentially put others and their belongings at risk. Some could endanger themselves by exiting building and not being able to get back in; falling on icy sidewalks and parking lot (not always salted, sanded or plowed adequately. All parking is uncovered and has only limited physically challenged parking spaces. Some residents park vehicles and only rarely move them them, incoveniencing others. Activities are limited and primarily focused on more challenged, less cultured, educated or able to think independentally. Only has one maintance person who is overworked and can''t keep up with work load so has to operate with a triage mentality or respond to the squeeky wheal or resident with connections or strong family advocates. Only has one elevator that reportedly breaks down frequently causing meals to be served in rooms. They don't have a real activity room that often necessitates activities to be held in foyer/receptionist area with access to elevator limited. Ancient physical fitness equiipment (only 2 pieces, one of which doesn't work). And it's located in one of the only 2 lounges and not in a separate work-out room. Roof has had a leak for awhile and ownership doesn't want to put money into maintenance/repairs, or replacement. Many of the toilets are the height of a da y care facility.Rent increases are yearly and triple the inflation rate."

K.D.

I visited Diamond Ridge, and it reminded me of my mother's place, which is an Alzheimer's facility. I'm 62 years old, and most of the people there were on walkers around the ages of 70-90. However, the staff member was very nice, friendly, and knowledgeable. She gave me a nice tour.