Diamond Ridge


59 Harris Rd , Troy, NY 12182

(855) 840-7257

Reviews of Diamond Ridge

| Reviewed by


When you visit here, for an hour or more, and talk to current residents you might think, with some degree of accuracy, that there is some exaggerated or false marketing for this place because it is more and more an assisted living facility. Newer residents need a lot of assistance and have to hire private aids for personal care and taking meds, since the facility does not have any. A number of newer residents have dementia. Some wander around late in the evening and can't find their way back to apts. and frequently harass other residents The facility no longer has around-the-clock staffing. There is potential for some of the more mentally challenged residents to unintentionally let in to the facility those that don't belong there and could potentially put others and their belongings at risk. Some could endanger themselves by exiting building and not being able to get back in; falling on icy sidewalks and parking lot (not always salted, sanded or plowed adequately. All parking is uncovered and has only limited physically challenged parking spaces. Some residents park vehicles and only rarely move them them, incoveniencing others. Activities are limited and primarily focused on more challenged, less cultured, educated or able to think independentally. Only has one maintance person who is overworked and can''t keep up with work load so has to operate with a triage mentality or respond to the squeeky wheal or resident with connections or strong family advocates. Only has one elevator that reportedly breaks down frequently causing meals to be served in rooms. They don't have a real activity room that often necessitates activities to be held in foyer/receptionist area with access to elevator limited. Ancient physical fitness equiipment (only 2 pieces, one of which doesn't work). And it's located in one of the only 2 lounges and not in a separate work-out room. Roof has had a leak for awhile and ownership doesn't want to put money into maintenance/repairs, or replacement. Many of the toilets are the height of a da y care facility.Rent increases are yearly and triple the inflation rate."

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I Visited This Facility

I liked the location of Diamond Ridge. It's a little isolated, but close enough to places that you could go and shop. It looked OK. I have two dogs and not every place will accommodate two dogs, but they were willing to. They had places where you can walk, they are near a park in Troy, and they have a veterinarian close by. The place was clean and it had places where you could have meals. They don't provide meals for five days a week, but you can buy a plan. They have a place for my car if I want. You can either purchase a garage or you can park outside. They have an exercise area, a small coffee shop, and a dining room. The staff seemed very cordial to people. The facility was very clean.

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I Visited This Facility

I visited Diamond Ridge, and it reminded me of my mother's place, which is an Alzheimer's facility. I'm 62 years old, and most of the people there were on walkers around the ages of 70-90. However, the staff member was very nice, friendly, and knowledgeable. She gave me a nice tour.

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I Visited This Facility

Diamond Ridge was very nice, but was way out of my price range. They offer a lot of activities. Everybody I had contact with seemed pleasant.

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I Am A Friend Or Relative Of A Current/Past Resident

My father-in-law is in Diamond Ridge. It's very nice, and we like it. They have laundry facilities, physical therapy available, movie nights, different types of activities, transportation to churches and doctors' appointments, and entertainment nights. They have very helpful, nice staff, and the food is very good.

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Costs for Diamond Ridge

Independent Living Starting Cost per Month:

$ 1,999

Medicaid/Medicare Not Accepted

Amenities at Diamond Ridge

Property Info

Emergency Services: Less than 3 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 55

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control


Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Billiards Lounge

Game Room

TV & Media Room


Full-Time Activity Director

Happy Hour

Bingo, Poker & Other Games

Wii Bowling Teams

Yoga & Other Exercise


Outside Patio/Gardens

Cable/Satellite TV

Pet Policy: Small pets allowed

Private Dining Room Available

Restaurant-Style Dining


Transportation to Appointments

Other Transportation Provided

Private Laundry


Linen Service

Travel Program

Live-In Managers

Tour Diamond Ridge

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Diamond Ridge.

Description of Diamond Ridge

Diamond Ridge is located in Troy, NY, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Diamond Ridge for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.