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DO NOT TAKE YOUR LOVED ONES TO THIS PLACE! Residents in their care are not properly taken care of and are frequently left to their own devises. There is a very high employee turnover to include the Administrator. Few of these employees actually care about the residents. If you are able to reach the Administrator by phone or in person, she will not be very helpful. This place is unclean, unsanitary and has bugs. The Health Department is routinely notified of the conditions of the Shire. Requested information provided by the Shire is misleading. The food served appears very unappetizing and inedible. You should avoid this place at all costs. But if you do have a loved one in the Shire, then visit often and keep a close eye on them and their possessions.
Although this is a good establishment for taking care of senior citizens, basic procedural changes are desperately needed. When I relocated from Florida to North Carolina 1-1/2 years ago, I updated the Shires with my new contact information. Since then, on multiple occasions messages have been left at the FL number with no follow-thru to make sure it was received. After several trips by my mother to the hospital, I contacted admin (3x) including a physical trip from NC to NY to provide contact info to the administration in person yet they continue to use the old number. My mother was sent to the hospital on 12/12 and I was not aware until I called her for Christmas and they could not tell me where she was. This is totally unacceptable on multiple fronts. Space here does not allow further details of other procedural errors that need correction.
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