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Brookdale West Side Rochester

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I Visited This Facility

Brookdale West Side Rochester was very good. The manager of the place gave us a tour, sat down with us, answered our questions, and gave us other things to think about. We toured the entire community. The tour was very well done. When we left there, we really didn't have any questions. It was nice that the residents all had his/her own private rooms. The staff was very friendly. The residents seemed like they were well cared for. The staff was really concerned about them and they knew everybody by name. They did have scheduled activities throughout the day. The activities manager would bring in a couple of ladies out of their rooms to take them to the activity room.

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Brookdale West Side Rochester

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I Visited This Facility

I got a good impression of Brookdale West Side Rochester. The young lady who gave us the tour gave us very good feedback. The place is very clean and friendly. The dining area was small and clean. They have some arts and crafts, bingo, and different entertainment that comes in.

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Brookdale West Side Rochester

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I Am A Friend Or Relative Of A Current/Past Resident

We were pleased with the staff and the program that Brookdale West Side Rochester had. The place looked very nice and clean. They gave us the room that we requested for my father-in-law. He's being very well taken care of, and he loves the food. The nurses are great. They pay a lot of attention to him. They're great with us as a family. When we have questions or concerns, or we want to update his medication or anything like that, they're always right on top of it. They have a lot of different programs, but he hasn't partaken in any of them yet. They have a lot to do every day. There are not a lot of residents there, so the place isn't overwhelmed with a lot of people. For what we're paying, it's a nice ratio of staff to residents. It's bright and sunny, and everybody is cheerful. It didn't look very overcrowded. We really liked it in that respect.

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Brookdale West Side Rochester

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I Am A Friend Or Relative Of A Current/Past Resident

For the last month, my dad has had a very pleasant experience with Brookdale West Side Rochester. He is adapting very well. The staff is excellent. They keep me posted as far as anything that happens with him. If I need to do something as far as medication or if there are any adjustments, they keep me posted. He does some arts and crafts. His primary interest is music. I was informed last week by some staff that he really enjoyed a band that came by who did German music. He's from Germany and he enjoyed it. They actually videotaped him participating. They told me about it and it was on Facebook. If they have any concerns as far as things that come up, they inform you quickly. They're very easy to work with and they offer so much as far as activities, and they have round-the-clock care. I haven't had so many problems with them. He has been great as far as working with them.

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