Continuing Care Community in Queens County, New York

Debbiem

The rooms are dirty especially the bathroom. The food is horrible the same thing you get for lunch and dinner. The nurses are very rude and not willing to help the patient.

Daughter in law and friend of an elderly resident

I have had two incredible experiences with the Boulevard ALP. My mother-in-law lived there for about three years and a close friend moved in there for about a year and a half as well. The staff was extraordinary. The administrators were empathetic and kind and I always knew I could count on them. There were several aides who felt they could not do enough for the two women I knew. They would greet them warmly and make my mother-in-law and my friend feel like a million dollars (though they were both on Medicaid). The floors are carpeted and lovely and the corridors contain comfortable seating arrangements as well as a table where residents, both male and female, sometimes play cards. The food was good and very plentiful and there was effort made in making sure the residents were happy with their table mates. I often saw camaraderie among the residents themselves, and many were very happy to be there. It often seemed like a girls’ club. One administrator made it her business to walk through the dining room during each meal and she would stop and say a word to anyone who might be feeling I’ll at ease. This same administrator, who is not a mental health “expert” helped assuage my mil’s depression much to her, and the family’s, delight. Our entire extended family will always be grateful.

Don’t leave your loved ones here!

This place should be condemned, the management is terrible and the staffing needs help! Always short of personnel, veterans are taken care of properly. This place has a foul smell emanating throughout the hallway.

Lally Family

Castle Senior Living provided my loved one with amazing care, compassion, and patience during this year of great difficulty. My family and I are grateful for everything that they do.

Ellen L

My mom has been a resident at Castle for about six years. For those six years, my Mom has always gotten personal attention and care. She continues to receive the best care I could ask for. I am very grateful for all the staff at Castle, and all that they have done for my mom.