1313 Aaron Road
I am a friend or relative of a current/past resident
Guidelines were put out by the CDC at the end of 2019 for facilities such as this. Some facilities made efforts to prepare for the crisis, but as far as I can tell this one did not. My brother who had POA placed my Mom there about 1 1/2 years ago. I live far away, but visited when I could and talked on the phone with her. Often when I tried talking on the phone with her someone would be screaming in the background making it difficult to have a conversation. My mother would say she can\'t hear me with all the noise and say try calling back later. When I visited there, some other resident would be screaming making the visit with my Mom difficult. Early in April 7 of the 8 residents woke up with fevers. The one nurse they had also became ill. The care of the 7 ill residents was left to two caretakers working 12 hour shifts. The owner never made an effort to replace the nurse who became ill. He did not hire extra help to help take care of the ill residents. In the beginning the doctor visited once or twice a week. My Mom did well the first part of April and her fever went down. According to the caretakers and my brother, she was eating and seemed to be doing alright. The last part of April, my Mom took a turn for the worse. I would be on the phone with her and I noticed a declining mental ability to have a conversation with me. There was no nurse and the caretakers said she was eating. During this time, the doctor did not come to check my Mom and the others for 10 days. This resulted with my Mom having to go to the hospital where she arrived unconscious. She had very high sodium levels from not enough fluid intake. The hospital revived my Mom and she was eating a little. The doctors and my brother decided to move her back to Golden View to see if she would begin eating more. I called to talk to my Mom and was told I could not because she tested positive for Covid at the hospital. Seemed as if they could not be bothered disinfecting the phone so I could speak with her. I don\'t know if they ever tested the other residents for Covid even though 7 of the 8 residents had woken up with fevers or if they were allowed to use the phone. It was Golden View\'s policy to not allow visitors once the Covid crisis began. My brother paid the owner of Golden View $6,500 at the beginning of May when my Mom was moved back to Golden View. Because of this they allowed my brother to visit my Mom in her room. He video taped my Mom and sent an e-mail to me with the video tape. My Mom died a few days later. I am now having to worry whether my brother will come down with Covid and he is a UPS delivery driver. Golden View was not forthcoming with information about what was going on with my Mom or the others during this whole thing. They weren\'t prepared to test their workers of the residents. This is not a big facility. There were only 8 residents. They should have been better prepared, more forthcoming and immediately have the sick nurse replaced. Their should have been extra caretakers hired for the extra work load and the doctor should have visited more often. It was wrong of them to allow my brother to visit my Mom at this time. My advice is to not place a loved one in this facility. You might be better off getting in home care and find people to play bingo with them, color with them, throw a ball with them and play music for them. This is basically the memory care this place provides. You can have them home and enjoy visits and holidays that are more peaceful with others screaming. I am not heartless about the patients there, but I don\'t think it is the best environment for a loved one who is aware of what is going on around them. You will also have more control over their medical care. You will not have to worry as much about Covid-19 or whatever comes along. Even if something happens, you will have more peace of mind knowing you knew what was going on with your loved one and you did the best you could.