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I came to visit and fell I love with Esprit. It has a very appealing atmosphere. Lots of activities going on and the food was amazing. We toured with the Executive Director named Yasmine. She was very knowledgeable and helpful. We are in the process of looking and have Esprit at the top of our list when we get to that place with our parents.
Esprit Whispering Ridge is probably the best place I could put my mother. She has a very nice and large one-bedroom apartment that has a den, a full kitchen, and a laundry room. I looked at several communities, and I didn't waste any time and took the room. The other places had smaller apartments without a full kitchen and cost $600-700 more a month. They have bingo, cards, entertainers, a bus that takes them shopping once a week, and a Catholic mass every Sunday. The meals are fantastic; I was there for Valentine's Day, and it was fabulous. They also have a community area with a full kitchen, and the residents come down and get involved in helping make things like cookies for bake sales. I think they are doing a great job. The place is very nice, very bright, open, and cheerful. The managers, director, nurses, and everybody were very helpful and will do everything they can to make your transition as comfortable as possible. They also have a memory wing and skilled nursing. The staff is very easy to talk to, nice, and accommodating.
This place is awful. I would never feel comfortable recommending this facility to anyone. I have a family member living there and they forget about him, do not give him the proper care, sometimes do not respond to his calls, and just do not care. The staff is unprofessional and obviously are just trying to get a paycheck. The fact that this facility is still in business is shocking to me.
Diane is now at Esprit Whispering Ridge. The service is excellent and the staff is great. It's in a newer part of town which is very nice. The apartment is very spacious, clean, very nice, and updated. They also have a gym, a small movie theater, and a salon.
Esprit was very nice and welcoming. It was more expensive than I had anticipated. The staff was very knowledgeable, very friendly, and seemed very professional and caring about what they're doing.
My father was in the memory care unit. The staff was disrespectful, the food was cold, and they could not find a way to keep other residents from going into his room all times of the day. They gave him medication without a doctor's approval or informing me. Highly unresponsive to requests. It took them 3 weeks to fix a hole in his shower because of staff turnover. There was constant staff turnover up to the highest levels. They made billing errors. Not a professional organization or one I would recommend.
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