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We visited Morningside, and it's a very nice, well-kept, well-maintained place. They have packages, and all you have to do is move in and take care of your personal stuff. The director took me through the areas. Yhey have a studio, a 1-bedroom, and a 2-bedroom. They have two stories, a big dining area, it was highly appointed, but it was higher than what I wanted to pay. They have transportation to appointments, and scheduled trips to the grocery store.
I was reluctant to move into Assisted Living but decided to give it a try. I absolutely love this place and let me tell you why. From my first day here all of the staff knew my name. The place is kept immaculately clean. The halls are wide and we can pass each other easily with our Walkers. All the rooms have locks and the outside doors are carefully monitored, so I feel safe here. The food here is very good. It's not what I made at home and I realize you cannot please everyone .. but I am more than happy with the food here. The Entertainment Director is beyond great. She keeps us busy with exercise, drives in the country, ice cream runs, and takes us to the big shows here in Branson. There are always parties and fun things to do to stay busy. The staff here are warm, friendly and helpful. There is not one thing that I have done without .. from the medical, to the personal care. I feel blessed to be living here.
The staff has proven to be caring, friendly and very patient with my needs.The food is very good and the medical care has been great!I enjoy the exercise sessions and the workout room.There are church services, bible study groups, fun and games and entertainment from local artists.
My mother has been a resident here for about one year. The care she receives is adequate but there have been problems with the management staff refusing to cooperate when certain document have been requested. Aside from that, my mother complains the food is not good, which is by far her biggest complaint. There is a high turnover of new employees. She makes friends with the staff members and gets comfortable with aides assisting her, but then suddenly their employment is terminated for reasons unknown. Normally medication is administered evenings between 7:30 - 8:00 PM, but sometimes she doesn't receive her medication until after 9:30 PM, past her bedtime. The staff is responsible for ordering medication so she doesn't run out, yet this has happened on more than one occasion requiring me to contact the doctor to have an emergency prescription filled. Overall the facility is well maintained but the management staff seem inexperienced and inadequately trained in customer service relations. They certainly lack the level of professionalism needed to promote business.
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