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Menorah West

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Residents' needs are not put ahead of staff members' on a consistent basis. The facility has multiple maintenance issues that aren't attended to for months. There are also limited menu options and lack of accommodations given to special diets. The facility is a Jewish-based organization, however, its recent merging with Sholom has transformed it into a more corporate run environment than a family-centered environment. There is an emergency button that alerts staff of residents' needs, but staff usually do not respond. Most staff do not speak English.

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