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I like The Park at Trowbridge. The residents like the food, but sometimes they don't have enough help to get the food out while it's still warm. They have tons of activities, which is the one thing I like the most about it. Mom doesn't take advantage of them enough. They have excursions to malls, to movies and to casinos, and during the summer, they go on outings to different lakes. They do an excellent job there. They have indoor activities, like playing bingo or movie night in the activities room, and arts and crafts. They're remodeling right now. Her room is clean. The only problem I've had is sometimes maintenance is slow. As far as the staff, the people behind the counter and housekeeping all seem to be very pleasant and very nice. The staff all know her.
My mom stayed at The Park at Trowbridge. They had a change of ownership and in the transition they stopped doing any kind of maintenance so it went downhill pretty fast. The carpet need to be done, the floor need to be better, and the staff has a high turnover.
I am a retired educator, who intends to work part time in 2018. I've lived here since 2015. The management has changed to being run by Presbyterians as a part of a Reit. Real estate trust HCP. The dining room is run by Morrisons. The food is limited to 4oz of meat for lunch and dinner. Only two sides are allowed with each meal 4oz or less each. A soup and salad are allowed. At least 3 times weekly the kitchen runs out of food. Today The Chef Sarah insists that I receive carryout food because I'm late. I told her this is discrimination and that I will write this in my review. The new management seems very disorganized. My rent check for January 2017 has not been cashed. I will be moving within the next few months. As a Black woman and Scientist I refuse to take discrimination in any form quietly. Many residents have memory issues. I would suggest visiting this place unannounced requesting an,ad hoc tour. Seeing is believing!
My sister-in-law just moved in to Park at Trowbridge. She is an apartment which is clean, but small. She likes the food. They have game nights, movie nights, and they go out shopping .
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