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Marycrest Heights is one of the nicest communities I have ever been in. The staff was wonderful, the food was great, including the way they accommodated the families. I would go have dinner with my mother, and some days I would have breakfast. They have a restaurant on-site and the rehab was phenomenal there. They have entertainers come in, and they had a kids' dancing troupe there, and they also did a Mexican fiesta for Cinco de Mayo. They always have something going on. I ate there so many times, and I never thought I would be eating dinner in a rehab center like that; it was just amazing.
My mother-in-law is living in Marycrest, and I'm very impressed with it. The staff is very courteous, concerned, and caring. I was delighted to see the interactions between the staff and residents. They treat them in a very personal way and seem to have compassion. The location is very convenient for us, and it's fairly new, so I was very impressed with the construction, and the ease of mobility for the residents with physical impairments. They have some entertainment, religious services that she attends, social interactions, bingo, and a very good rehab center that she participates in.
I was in this Dreadful place and got horrible care following back surgery period because of marycrest Manor and their lack of care I ended up on the wound vac. Unable to take a shower for seven long months I had to take sponge baths only. I would ring the call button the second I knew I had to go to the restroom nobody would come for over an hour and I'd even be yelling for them reminding them that I could not get up on my own. My own doctor pulled me out of there. Dreadful Place very Dreadful two friends of mine went to complain at the nurses station two different times they were asked to leave!! And their billing department is no better they billed my insurance and they were paid a year later I get something in the mail telling me that my insurance never paid and they had different insurance for somebody else not even the kind of insurance that I have. I learned it a Catholic priest was also in there and he got no better care than I did. You would think the being a man of God that they would have respected that and at least given him better care than they gave a lot of other people but they did not have the respect.
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