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My dad has been in Brookdale Kenner for a week. They've been wonderful and very helpful. I would recommend them. The director is wonderful, and my dad is enjoying it there.
Brookdale Kenner was beautiful, well-kept, really nicely decorated, and immaculate. The people were wonderful. My mother is a stickler for gardening and curb appeal, and it’s such a shame that Brookdale doesn’t have any curb appeal. When you walk in it, it was so beautifully done, but the outside looks so run-down. It looks like they have a lot of nice activities. The people that were staying there seemed very happy.
We liked Brookdale Kenner. We were very impressed with the lady who sat with us and took us around. The cost was comparable, and it offered a few other extras like the nurse and someone being there round the clock. The rooms were nice, but the shape was very different. They used more square footage for the bathroom because of people in wheelchairs, so it took away some of the living area, but it was OK, and we were satisfied with it.
My father is in Brookdale Kenner. The place is open and airy. It does not feel like a nursing home. It is more of an assisted living. He has plenty of room for what he needs. They take him to breakfast, lunch, and dinner. So, he is well fed. He wears a panic button in case he falls. The people working there are very nice. I have no problem with the people who takes care of pop. They have a really nice grounds and a really nice courtyard garden for their residents. They have plenty of activities if they want to partake in them. Pop is well looked after.
My wife has been living in Brookdale for a year and a half. It's kept relatively clean. They have various music groups come in and play brain games. They serve three meals a day, but they need to improve the meals and the assistance there. They are definitely lacking in staff. They have a van for doctors' appointments.
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The person that runs Brookdale Kenner was a very jovial person and very nice. It was a large, nice, well-kept place. The rooms and apartments were nice and big and had a little sink, and kitchen counter with a microwave and a refrigerator and a large bathroom. The food is good. They had a full schedule every week of different things going on. They had a bus that took them to shopping.
The rooms at Brookdale Kenner were very small; smaller than the other community I visited. They were two residents per room. Brookdale Kenner wasn’t as nice a facility , but it was very clean. The staff was very courteous. It seemed like they had a lot of activities. The dining facility was very nice and looked very much like a restaurant with linen tableclothes. The place was bright and airy.
Brookdale Kenner is not the Taj Mahal, but it’s nice. My parents are there right now in a one-bedroom with a small kitchenette. The staff seems very friendly. They have a bingo night and musicians who come in and play. They have different things going on. They seem to have more activities than my parents realize. They have a little exercise thing going on there that they try to get them do. My mom is in dialysis a few times a week, and a lot of times she is in dialysis when they’re doing some stuff. The dining area is clean. The food is OK. They have three choices to choose from on the menu.
My mother has been at the Kenner facility for 10 days now and all services appear to be adequate, Except the non-offered or discussed requirement that residents HAVE to provide their own TOILET PAPER. My 94 year old mother was told that she could not be supplied with the paper. This fact is absurd and ridiculous! Wake up management! I will post this on every social media site possible.
I had a pleasant visit at Brookdale Kenner. The staff was polite and was able to answer all of my questions. I saw some of the residents participating in an exercise class and they seemed to enjoy it. I also had a chance look at their menu and it didn't seem to offer much variety. The community seems upbeat and everything was clean. As I was leaving, some of the residents were getting ready to go on a shopping trip and they were very excited.
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