Questions? Talk to a local advisor for free

1-855-840-7257

Get Pricing & Availablity

provider

Get Cost Information

11 Reviews

Ask About Financing

By submitting this form, you agree to SeniorHomes.com’s Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.

For more Information, call 1-855-840-7257

Heritage of Overland Park

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

The Heritage of Overland Park charges $7000 a month per resident. The employees that take care of the residents make an average of $11.50 an hour. They have 3 buildings with 16 to 18 residents in each building. There are four staff members on duty from 8:30 am to 4 pm. The remaining hours are staffed with two staff members, one CMA to pass out medication and two CNA's. This simply not enough staffing to properly take care of the residents. I have witnessed residents hitting other residents and yet they let them remain there. I have witnessed employees yelling at and arguing with the residents. I have witnessed the staff ignoring a residents request to change soilded bed sheets. I have witnessed the staff and allowing a resident to walk by him self against the wishes of the Executive Director even though the resident has a history of falling and continues to fall. CMA's who pass out med's routinely show up late. They are consistently short staffed due to people calling in sick and not being able to fill vacant positions. The residents are not given a menu choice at meal time as most facilities do. Much of the food is store bought and often on the week-ends the residents are served items such as chicken nachos with fried eggs and small store bought pizzas for lunch. On a recent Saturday morning the cook did not show up. The residents were left with donuts and milk for breakfast. There is always an ample supply of donuts and candy available. The residents and families deserve so much better. If you are considering putting your loved on here, shop around! Look for a place that cooks everything in house and gives the residents a choice at meal time. Also look for a facility that has a much better ratio of caretakers to residents. The Heritage of Overland Park puts on a good show for a client tour but at the end of the day their main concern is about making money. Giving your loved one the best care is the least of their concern.

Was review this helpful? 15 PEOPLE HAVE FOUND THIS HELPFUL
Yes
Have Questions?

Enter your email address below to get more information about Northgate plaza.

Senior Advisor

We've Found 268 Facilities Near 98155.

Request a free consultation:

  • Get personalized guidance from a dedicated local advisor
  • Save time with an easy-to-understand breakdown of services and fees.
  • Our service is 100% free to use - no hidden costs.

By submitting this form, you agree to SeniorHomes.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.

Thank You!

A Family Advisor will contact you to help you do your search for you!

Our service is completely free to you.

Speak to an Advisor Now
Fill Out the Form to Unlock Costs!
  • Get Pricing Info for Free
  • Simplify Your Search
  • Compare Costs for Hundreds of Communities in your area
shape

Tap to Call Us 1-855-840-7257