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Waterford was a very nice place, but they didnt need any respite because they did not have surgeries. The rooms were clean and nice enough. The dining area looked nice and clean. They had a library, an exercise area, and laundry facilities.
My sister is at The Waterford at Ames. Their service has been fine. She has a small apartment and her own bedroom. She gets her room cleaned once a week. She can get her laundry done if she needs to, which she does right now because of an arm injury. She thinks the food is good. For her, everything is fine. A friend said the food is better there than other places. She doesn't participate in a lot of activities, but she visits with other people. They do most things very well. They have good, well-balanced meals. Each resident has a call button that they wear and if they push that, they respond very quickly to see what it is the resident needs. The people in the area where she lives can basically get around on their own. Some are on oxygen, but most of them aren't. The facility has an elevator which makes it easy for people to get around, so they don't have to go down the steps to get down to the dining room. They offer fun little activities and field trips. They monitor medications for people. They do a good job. The staff is very good. The facility is good. They should provide more activities where people can get to know each other better.
Very nice facility with large beautiful apartments. Staff is very friendly and caring, while providing exceptional service. Food is very good and give a variety of choices! Daily activities that are fun and give a variety of options to choose from. Each time I go to visit my aunt the facility is very clean and smells very good. They also provide outstanding weekly housekeeping!
Wonderful facility with great staff as well as great amenities. Executive director (Amber) and director of sales & marketing (Logan) went above and beyond to make sure my parents needs & wants were meet. The Waterford at Ames is very inviting and comforting while being very clean. Housekeeping staff do a great job at making sure the building is clean at all times. They also provide daily activities that give my parents a fun atmosphere to be involved in while providing them a choice of what they want to do.
I toured last week for my Mom and Dad. Absolutely beautiful facility and large apartments. I was very impressed how good it smelt also. You don't get a "nursing home" smell when you walk in. The staff were all very welcoming and seemed to enjoy their work. They also have a large gorgeous courtyard with an infinity walking path, perfect for my "outdoors" Father! Finding a place for Mom and Dad to call home has been a lot to handle, but Waterford really helped put my worries at ease!
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