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The Hearth at Stones Crossing was clean and nice. Everybody seemed happy. The downfall is the facility felt like a hotel and its two stories. It's set up exactly like a hotel or a large apartment complex. I feel like if they're on the second floor and not feeling well, or it's a long distance to walk, residents might opt not to leave their rooms, and that would not be good.
beautiful campus! everyone was very friendly throughout my tour.
My mom was at The Heart at Stones Crossing – Keepsake memory care unit. Overall, our experience was fine. She had a nice room, and the staff took good care of her, although she wasn’t there very long. The memory care unit's atmosphere was fine. They had a nice dining room and a nice area for the residents to sit and do exercise. Food was so-so, but Mom didn’t eat much. The staff were very professional, accommodating, and did their best to help us. It worked out fine.
Thank you very much for your feedback! We are pleased to hear that you have had a positive experience with us here at The Hearth at Stones Crossing. Thanks Again, Denise Dickey, General Manager
I toured this community in January for a family member who has since passed away. I was impressed with the interaction between the staff members and the seniors. I was introduced to a few people that lived there and was able to ask them questions and gauge whether they were happy living at this community. All of the staff members that I interacted with were very helpful and kind. I received a letter in the mail after my mother passed away sending condolences. I toured 4 different senior communities in the Greenwood area and the hearth would have been my top choice.
Thank you very much for taking the time to share your feedback. We are pleased to hear that you had a positive experience with us here at The Hearth at Stones Crossing. We extend our deepest sympathies to you and your family for the loss of your mother. Sincerely, Denise Dickey, General Manager
The tour at The Hearth at Stones Crossing was excellent. Everything was very good. We really liked it a lot. The staff was excellent. I’ve been there three times, and every time they had something going on just for the residents, so I would say they were very active. We were very impressed with the facilities.
Thank you very much for your feedback. We are pleased to hear that you have had a positive experience with us here at The Hearth at Stones Crossing! Please let us know what we can do to help during this process. Thanks again, Denise Dickey, Executive Director
The Hearth at Stones Crossings was more institutional, like a nursing home. They had an activity room, but I didn’t see that much full physical activity or physical therapy happening in that small room, so I probably wouldn’t recommend them. The type of activities they seemed to have were more like what you would find in a nursing home.
Thank you for your feedback. We are sorry to hear that you did not have a positive experience with us. We strive to offer the very best in lifestyles and care here at The Hearth at Stones Crossing through our Live More® Philosophy. We offer several activities throughout the day to try and meet all our resident’s wants and needs. We would encourage you to revisit our beautiful Greenwood community. Please feel free to give me a call at the community to further discuss your thoughts and concerns.Thank You, Denise Dickey, General Manager
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