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I recently moved my parents into the Bickford of Carmel from another facility in Indianapolis. The treatment they were receiving at the other facility was very poor. I came in quite skeptical, and because of our previous experience, I had to learn to trust again. The staff at Bickford of Carmel made it very easy for me to gain their trust. They took such loving care of my parents from day one. I received a text video of my dad playing the piano shortly after their arrival. He played for 70 years, and one day six months ago he just quit, because he was so unhappy in the last facility he was living in. When he arrived in the loving hands of Bickford\'s Mary B. Memory Care, the music just poured out of him again, and it continues to bring smiles to all of us! I can\'t make enough positive comments about the Bickford of Carmel. They brought the music back to my dad, and they make sure my mom is well cared for and happy too! They have figured out how to care for elderly folks, who can be quite demanding, and they also take care of their residents\' families. I\'m always amazed at how attentive they are to my needs. I tell them not to worry about me, but they worry anyway. They take the time to get to know the entire family. Not in a gossipy way, but they do it in a way to better care for their patients. I go to bed at night knowing I made the right decision, when I selected the Bickford of Carmel for my parents. Believe me....I spent weeks searching for the right place. I did not make this decision lightly. I visit daily, and I made the sacrifice to go the extra 25 minutes. I could have chosen two brand new facilities within five minutes of my house. However, the Bickford of Carmel still won me over, because they have a strong sense of \"home\". That has to be the most powerful attribute any facility can have. Bickford\'s staff care like the people under the roof are their own family. You can feel it when you walk through the door.
My parents moved into Bickford of Carmel. My mom's in assisted and my dad is in their memory care. It's very homey, small, one floor, and we've been very pleased. The staff has been very attentive in taking care of all my parents' needs. They've been in touch with me and have helped me Facetime with my parents, and everything has been fine. My dad has a studio and my mom has an apartment. They have the typical amenities that all places have like the meals and laundry. The food is really good, and they have games, cooking, and outings. I'd like to see more activities, though.
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