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The Hearth at Prestwick

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I visited this facility

I visited The Hearth at Prestwick and it impressed me. Everything is as good as the other places I've visited. The staff I got to interact with I would rate a four. The dining area is very nice, clean, and the chef was really friendly and accommodating. My aunt has Celiac and they said they would accommodate her special diet. The rooms were clean and presentable, and it was nice. They have the same type of activities offered as others, like games and crafts. The director who gave us the tour was very nice and accommodating. The memory care seemed a little colder to me, although it was very clean. But it seemed empty. I didn't get a warm feeling in there.

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The Hearth at Prestwick

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I Am A Friend Or Relative Of A Current/Past Resident

The Hearth at Prestwick looks nice. Unfortunately for my father, it has not turned out too well. He fell five times in less than a month. When we had any problem, we went to the staff, but it's as if you're talking to somebody who's not there. They have a calendar of activities but doing them is another story. He's in a studio in the memory care, which is a locked unit.

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