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Marshall Pines Alzheimer's Special Care Center

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I Am A Friend Or Relative Of A Current/Past Resident

My loved one was placed at Marshall Pines about a month and a half ago. It is wonderful. If I had to be someplace, I would love to be there. Their staff is wonderful and so great. The administrator is so helpful. It's a beautiful community for memory care. She has a beautiful, private, furnished room with a bed, dresser and a chair. They have so much going on there and they stay busy. They have indoor and out of the community activities. They have a media and activity room. She's really comfortable there. The food is great, and she enjoys it. The pricing is a little bit more than I wanted to pay, but you pay for what you get.

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Marshall Pines Alzheimer's Special Care Center

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I Am A Friend Or Relative Of A Current/Past Resident

My mother is in Marshall Pines. I don't like it, but my family does. Her room is fine. They don't have as many activities as the other community. They have puzzles, they let them fold clothes, wash rugs and towels to keep their hands busy, they can crochet if they want to, and they can watch TV. As far as their activities, they're really limited. When my mother first started there the food was excellent; however, the chef has since left, and whoever they have in there now does not make very good food. The residents get very small portions, and when it is served the food is cold. They have a patio and a place for the residents if they want to go out and play golf. It is not a full 18-holes, but they can get out, sit in the sun, and walk around.

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Provider Response

Dear Nancy,Thank you for your feedback. At Marshall Pines we honor aging and programming is very important to our residents' day. We like to get to know each resident's life story and plan activities to appeal to each individual. We realized the need for a change with our Food Services and are excited to announce we have a new Food Services Director joining our team this month! We always strive to provide our residents with appetizing meals and look forward experiencing the culinary cuisine our new Director brings. Our Administrator, Kimberly Ross-Malson, has an open-door policy and welcomes any family to meet with her if you have suggestions or concerns. Thank you!

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