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Waterford Gardens was owned by Good Neighbor Care but is now owned by Pacifica Senior Living. This community has failed to out live a negative industry reputation in Metro Atlanta. This community has experienced constant staff turnover in both leadership and front line employee roles. This community is an older community, the exterior is uniquely decisions and resembles an older apartment complex. The interior of the community is very outdated and could use a lot of remodeling. Food, activities and care continue to be areas of major areas of complaint for residents and families. The cleanliness of the community needs improvement and the community has a heavy odor of urine when you enter the are where the resident rooms are. There is a secured memory care neighborhood on the bottom level of the community but rarely do those residents engage in activities. I would not recommend this community.
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