The Regency House

May 12, 2021 | Reviewed by Nora

I am/was a resident of this facility

I'm in The Regency House, I believed their promises and I'm very unhappy here. They're not resident-oriented. They advertised that they have chef-prepared meals but they're institutional kids' cafeteria food. They advertised that weekly housekeeping can't touch any of the residents' property, so there's nothing that they can do, they don't move wastebaskets or little step stools to vacuum under it. They leave the floor soaking wet, when they finish doing whatever they do, they don't clean the sink, counters, or anything like that. The food is inedible; it's not something that you would wanna serve to anybody. I do physical therapy there, they have a room with a few machines and I pay extra for that. They haven't lived up to the agreement that I signed. They don't do the housekeeping, I can't hear the announcement that they sent over out on the PA system in the hallways, and they don't communicate when they make changes, I can't remember everything that is wrong with this place. The staff is very rude on my floor.

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Jan 13, 2021 | Reviewed by Janet

I visited this facility

I really liked The Regency House, but the pricing was out of our budget. I liked the way it was laid out, the rooms, and the location. I was pleased with the amenities. They had full dining, they had activities, and they take them to and from the store and to and from the doctor. We met with one person and that was the person who showed me around the facility, and she seemed very knowledgeable of the place. The gentleman in the front asked me to sign in and do the temperature check. He was following their guidelines for COVID-19.

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Oct 15, 2020 | Reviewed by Keith

I visited this facility

I had been in some assisted living places for my other relatives, which were very dark and depressing and were basically a long hall with a little room. The Regency House has a long hall with doors also, but we got a two-bedroom and two-bath, which is four times the size of the other person we're talking about. It has an external door so you don't have to go through the community hall every time. There's a walking trail all around the place with seats where you can sit. And there is this little place, about the size of a car, where my mom can plant plants and her own bushes. Everythig else I saw wasn't like that. We looked at the outside of about 11 places and we just didn't feel warm and fuzzy. We saw this place, and from the outside you can see the trail go around it and the outside just looked brighter. So of those 11 places, we went in there. The people were very nice and professional and then we saw her place; it's like an apartment. The other place was very dreary. It was just the whole cherriness of the place, the amount of room, and the price. My parents can pay everything for themselves. I thought it was cheap for the two-bedroom and two-bath.

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Oct 05, 2020 | Reviewed by P.B.

I visited this facility

The Regency House is not up-to-date, it needs refurbishing and remodelling. It's quite dated. They have good-sized rooms, and a good selection. They have activities, a library and amenities but they're all minimally satisfactory. They don't have a good library, but they have a library. There's not much emphasis on their outdoor space as far as I can see, but the people were very friendly.

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Dec 02, 2019 | Reviewed by Jacki

I am a friend or relative of a current/past resident

My mother likes The Regency House. They don't have assisted living, but they have an outside agency that comes in and offers services for people who need assistance. It's a very nice place. She has a studio, but they also have nice little 1-bedroom apartments. I would recommend them. It's a friendly place, and it has a nice welcoming entryway with a fireplace. The workers seem very nice and capable. They have a very nice dining room with meals that my mother enjoys and they're well done and very nicely cooked. It's reasonably priced. They have Bingo, people come in to play music and give yoga classes, they have a preacher that comes, exercise class, and a van that takes them places. They include room cleaning in the price, but if they need help with dressing or getting to and from the dining room, those are extra provided by an outside agency and that is added on to your cost. They do a very good job.

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Jul 09, 2019 | Reviewed by Patricia

I visited this facility

The Regency House was older and somewhat rundown, but they keep it clean and well maintained. The two people we talked to were very helpful. We ate a meal that was adequate. There seemed to be a lack of resources. They had a little exercise room with a couple of machines. I was not that impressed by it.

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Jul 08, 2019 | Reviewed by A reviewer 06122019

I visited this facility

I liked the variety of the rooms at The Regency House. The apartment was very nice. The dining area was spacious. They had games, driving service to take people shopping and to other activities, and a library. The staff was very friendly, very helpful and very welcoming.

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Feb 10, 2019 | Reviewed by Belinda

I visited this facility

Regency House's staff member was very nice, gave me a tour of the full facility, followed up several times, and invited me to bring my mother out for lunch. It was nice that they followed up with me. It looked like an older place, but they were accommodating to their guests. We looked at two or three different rooms and that was very nice. I would have chosen it if I could afford it. They were getting ready for movie night, had a game night, and honored their veterans around Veterans Day. They had an arts class, which I thought was really nice to keep their hands moving.

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Feb 10, 2019 | Reviewed by Janice

I visited this facility

The visit at The Regency House was good. The rooms were nice. The people were very nice. They had games and movie nights, and take them out to eat lunch. The dining room was nice. The amenities were good. It seemed like they cleaned the apartments once a week. The place was nice; I was impressed.

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Oct 26, 2018 | Reviewed by KH

I Visited This Facility

My visit with The Regency House was nice. It's more expensive for a smaller place. A really small efficiency is almost the same amount of money as a 738 square foot apartment at another community. They have different activities, a nice cafeteria, and a chef that cooks their meals. It's not for us, but it's a very nice facility. The staff I met was nice enough. They have reached out to me a lot to come and have lunch.

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Sep 07, 2017 | Reviewed by Mary

I Visited This Facility

I liked the appearance of The Regency House because it was in a forest. I enjoyed the place, and I liked the people there. The place was really nice. I enjoyed the lunch that I had, and I met some really nice people. They had activities, like shopping. I liked the apartment that I saw. It was bigger than I thought it would be, clean, and nice.

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May 12, 2016 | Reviewed by Visitor

I Visited This Community

Regency House was OK. The staff was cordial, but the rooms were too small. The atmosphere and the dining area were fine. I would recommend this facility.

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Sep 09, 2013 | Reviewed by Local Professional

I Visited This Community

Regency House is unique in private eldercare housing. It is congregate living for the older person who is highly functional in self-care but wants to live in a community. The staff has a more limited job than most; they basically do "administrative" chores rather than assuming caregiving responsibilities. They aren't specifically trained in work with aging and the diseases of aging. Because of that, the selection of folks for residency is critical, because those in need of a specialized care plan will not be receiving the care they need. Having identified this limitation, Regency is a perfect place for the "right person". It is central to medical and shopping facilities, it provides safe and pleasant housing opportunities, and it provides a community of like-minded folks. It is maintained well, the food is good, it is independent living without being totally alone. What more could you want?

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