Isles of Vero Beach

Oct 14, 2020 | Reviewed by Barbara

I am/was a resident of this facility

1. Food. 2. Time of meals served. 3. No response to calls for maintenance man's help. 4. Chicken noodle soup with whole baby carrots (?). 5. Chicken noodle soup with peas (?). 6. Food way too salty! 7. Ground beef undercooked (gray in color). Just this week there has been a slight improvement, because I think they brought in a head chef to monitor the two that were doing it, cause I actually thought those two should've gone to cooking school. I mean, who can't make soup? I am pleased with my room, but there are certain things you wish were different, like as you come in the door there's about 2 inches under the door that's just wide open lets critters in. There's some cracks and things. But our biggest thing we don't care for is we have a balcony and instead of being enclosed with glass, it's enclosed with flimsy kind of, I guess net or a screen. And that screen, I don't know whether because the wedges were thicker for glass when it was in there, all kinds of bees and hornets and geckos come in. So we now have 4 geckos living out there, which are not my favorite things, so I'm not sitting out there. We had it furnished with white wicker furniture that we had brought with us. That's my biggest complaint.

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Sep 16, 2020 | Reviewed by Gisselle

I am a friend or relative of a current/past resident

My father-in-law is in the Isles of Vero Beach. He likes it a lot. Meredith who runs the place is being really helpful. I have nothing but good things to say, except for the COVID situation. When someone gets COVID they need to stop things and test everyone, but I guess everyone is going through the same thing. He likes the foot a lot, he does not need to cook, and the food is really good. If we ask for things they get back to us really fast, and the staff seems really caring. In general, it's way better than we expected.

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Jun 20, 2019 | Reviewed by Betty

I visited this facility

Isles of Vero Beach was so nice. The people were friendly. My friend loved it. She loved the fact that she would be able to stay outside on her rocking chair. The room was beautiful, very roomy, very spacious, and very well maintained. I would definitely recommend that to anybody who can afford it. The staff was good. The residents seemed to enjoy the food, and it looked good to me.

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Apr 25, 2019 | Reviewed by She031619

I am/was a resident of this facility

I stayed at Isles of Vero Beach for a couple of months, and I was not happy with them. I had a temperature, and they put me in a room that had an AC set at 60 and wouldn't go below. It was horrible. I left, and they wouldn't give me my money back and charged me an extra $4,000 when I left. They provided three meals a day. I don't like eating in the dining room and being waited on since it wastes too much time. I prefer making my food at home or go and get it. They did cleaning once a week and had a pool. I liked the room. It was like an efficiency with an extra room and a balcony, so it had a little bit of extra space that some of the others didn't have. The lady who I dealt with I would rate a 1, but the other staff was nicer. The food in general wasn't healthy. It wasn't anything special. It was a nice enough building.

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Apr 15, 2019 | Reviewed by Maggie

I am a friend or relative of a current/past resident

Isles of Vero Beach is doing a multimillion dollar renovation right now, so they're in the process of replacing all the windows and carpets, but the main thing that attracted me was that everybody was happy, they all know each other, and they were having a good time. The staff is very awesome, accommodating, always has answers, and knows everybody by their first name, so it's like walking into a really big family. The food is just a little bland, but that's to be expected considering the age of the residents. They have shows, they play bingo, and last week Mom went to a welcoming party for all the people who just moved in. They play a movie twice a week and they take them to the doctors. There are a lot of activities.

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Jan 16, 2019 | Reviewed by Theresa

I visited this facility

Isles of Vero Beach was clean and pleasant. The apartments were adequate and nice. They had some first floor apartments. The staff who toured us around was pleasant and charming. We had lunch, and it was fine. They had a gym, movies, and bingo. They also had a game room and arts and crafts.

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Oct 30, 2018 | Reviewed by Jill

I Visited This Facility

We went into the independent area of Isles of Vero Beach where there's 1-bedroom apartment, which I think is very nice. It was clean, it looked like there were a lot of things to do, they were very nice, and they invited us for lunch. The apartments were good and the people looked like they were kept up well. They sew, watch movies, have fashion shows, there's a little grocery store, and each independent place has its own kitchen and 1.5 baths, which is nice. They also have a beauty parlor, a place for manicures, pedicures, and to get eyebrows done. The residents were friendly and they said, "Hello." The price was reasonable for the amount of money.

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Oct 10, 2018 | Reviewed by Ron

I Am A Friend Or Relative Of A Current/Past Resident

My brother moved into Isles of Vero Beach, but his dementia problems were such that he required a lockdown facility. At first he tried an independent living facility, but he left in his car inside without authorization. That turned out to be a big problem. I have no criticism whatsoever about the Isles of Vero Beach, but we have to find another place with a lockdown capability. I found Isles of Vero Beach to be almost like a resort. It is beautifully run, and they have very nice, accommodating people. They could not really be responsible for my brother because of his limitations. I can't say enough about their kindness and their creativity in trying to accommodate him. However, they did not have a lockdown capability, and that's not their fault. They were not designed for that.

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Sep 26, 2018 | Reviewed by Emerson

I Visited This Facility

Isles of Vero Beach is one building that's three stories high. They have independent living and assisted living as well, and it was a very nice place. They sent me a brochure and they have a really nice website. However, when we got to the end of the discussion, the information was different than what they sent me. For example, when they sent me the brochure they told me there was no buy-in, but when I was physically there they said there was a $3,500 buy-in. It kind of surprised me an awful lot. When I talked to them on the phone, they had four specific units that were large and they told me those were $2,400 a month, but when I was there they told me that it was $3,200 a month. The unit they showed me had not been used in over a year. It was nicely set up, but it was old and in disrepair, the fixtures were not modern, and it still smelled very musty, even though it had already been shampooed. It was totally carpeted. I'm in a wheelchair, so that would mean it would be hard for me to get around. The parking was in the back and all the hallways in the community were carpeted, and the only wheelchair entrance was in the front of the building. So to get to my unit on the third floor, I'd have to wheel a very long way to even get into the building. The staff was very nice to me during my visit.

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Feb 16, 2018 | Reviewed by Denise

I Visited This Facility

We visited Isles of Vero Beach. We looked at both assisted and independent living. The gentleman that worked with us was wonderful. It was very comfortable. They have gorgeous rooms. The apartments were spectacular. They had just a very nice group of people there and the care levels seemed to be good also. The grounds were good and it was a very convenient location. It was pretty easy to find. The Isles had several different communities which might be a little bit confusing at first. The 2-bedroom is basically two master suites, which was nice. They had walk-in closets and beautiful bathrooms set up with handles strategically placed in them. One was a shower and the other one was a shower-bath combination. It had a large living room. The ones that we saw had beautiful views out the back and had a washer and dryer in-house. It was fresh and nicely painted and very clean. We didn't try the food, but the menu looked good. It's a more relaxed atmosphere.

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Dec 01, 2017 | Reviewed by Paul

I Visited This Facility

The apartments in Isles of Vero Beach were very nice and roomy. There were lots of amenities, a library, recreation room, community room, pool, shuffle board, and things like that. The place was kept clean. The staff that showed me around was very nice, friendly, and informative. I saw the residents doing card games and puzzles.

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Oct 15, 2017 | Reviewed by Pat

I Visited This Facility

We had a very pleasant visit to the Isles of Vero Beach. We've been there twice. The apartments were very similar in size and design, and they have balconies and patios on the ground floor. They showed us mainly 2-bedrooms and 2-baths, and it looked like it would be adequate. They come in once a week for light housekeeping, and they will wash and change your sheets if you use theirs. You can wash your things in laundry facilities on each floor, or you can have your own washer and dryer hooked up in your own unit. They have a salon and barber shop, and a small variety store. They have a gym and a woodworking room. The staff was very informative and very helpful.

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Oct 15, 2017 | Reviewed by Susan

I Am A Friend Or Relative Of A Current/Past Resident

The Isles of Vero Beach was very nice. The grounds are very lovely. They have three meals a day, but the food was not really good, and my parents were not used to apartment living. It was clean, very airy and bright, and they liked it. They have movie nights, they gather round the piano, play Bingo, have poker games, and billiard competitions.

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Jul 20, 2017 | Reviewed by Debra

I Visited This Facility

Isles of Vero Beach was nice but large. They had very nice, big apartments and a lot of residents. They were very gracious. They had all kinds of games, barber shop, hairdresser, pool, exercise class, and rides to appointments. They offered a lot for the seniors. The sales manager was awesome.

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