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Brookdale Carrollwood was the first facility we eliminated because they only offered assisted living. I did observe a couple of conversations between staff members and residents that I didn't particularly think were very friendly or kind, and that's important to me. The facility itself was very clean and looked well-kept. They had a pool area and it was all nice and neat. They didn't have a whole lot of shade, but they had a nice big pond and there's a little bit of a cool breeze coming off of that. The negative we had was seriously about the communication between the residents and the staff members, which we had just observed, but we were not involved in it or anything.
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Everybody at Brookdale Carrollwood was very pleasant. There were lots of people doing different activities. The place seemed very pleasant and clean. My biggest criticism of it was the way the rooms were set up. They weren't really apartments per se, it was more like a studio apartment. She prefers to have a separate bedroom space. Other than that, I think this place was very nice. There were people playing cards and an exercise program going on in the main lobby while I was there.
I reviewed the parking lot, reception area, dining room, and lobby. When I walked in the receptionist greeted me warmly as did the activities personnel who were involved in a game in the lobby area with residents. They were obviously enjoying themselves as much as the seniors. The sales manager was prompt and very professional and took me for a short tour.
Emeritus at Carrollwood offers the safety and security of being in the established neighborhood of Carrollwood Village. While it is an older community, it is well-maintained and kept spotlessly clean. Different floorplan options accommodate various budgets. Residents can be as active as they like with numerous on-site activities and excursions. Residents and their families are treated with compassion and respect. The community is nicely decorated and offers a cozy/comfortable environment for the residents and staff.
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