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We liked Heron House and it felt like home. My dad just felt like the rooms were too small for him. The staff was wonderful and nice. We had lunch there and the food was good and wonderful. Everything else seemed nice and it was very homey.
Heron House was very reasonable and the people I talked to were very good. The rooms were just basic. We were looking for respite at the time and that was a lockdown situation. The rooms were small but very adequate and had a really nice outdoor area that was accessible without anybody being able to get out or get in. The lady that I met there was very nice. The respite was filling up pretty fast.
Thank you very much for taking the time to share your honest review of Heron House. We strive to be best-in-class, and we were glad to learn you have had such a positive experience so far. Please feel free to reach out to Tammy at our community phone number, if we could be of any further assistance to you.
Heron House is lovely and very pretty. My friend has a bedroom with a little living room, a veranda, and a kitchen with just a little sink and a small refrigerator. The staff are very good; we are very happy with them. They have a lot of activities. They keep the residents very engaged. My friend is very happy with the food they are serving her.
We visited Heron House twice unannounced, and the place was spotless. We were impressed. Everybody was great. They took us on a tour, and Pammy, the manager, was phenomenal. She talked to Mom and helped in any way she could. We just felt so comfortable. When you walk in the entryway, it's just so inviting with the chairs and flowers. They had a beautiful lobby and a beautiful cafeteria that had just been redone. The whole place was redone except for the memory care, which will be redone this summer. The rooms were fantastic and huge. Dad is going to be in a double room, but they also have private rooms. Everything was just really nice. I was very impressed.
You could take a meal to your room at Heron House. It was nice, and they had separate bedroom facilities, which I liked. It’s well taken care of, clean, and had nice landscaping. The staff was very friendly, and the residents seemed pleased.
Heron House was OK. The staff was very good, very informative, professional, kind, and sounded caring. I just didn't like the room layout. It was in a good location, and the place looked clean. They showed us a couple of rooms, the memory care wing, and where the residents could go outside in a secured area. They had a very nice dining room.
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