Royal Palm

Feb 10, 2019 | Reviewed by Kerry

I visited this facility

My tour at Royal Palm Retirement Centre was very good. My impression of the staff was excellent, and the amenities I saw were good. I spent more time with the director there. They had a memory unit for people with Alzheimer's on the fifth floor with all the services. The rooms were small, but they're comparable and fine for somebody who needed a room to put their stuff and personal belongings. Some of the rooms had kitchenettes depending on the room style.

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Oct 10, 2018 | Reviewed by Lynn

I Visited This Facility

Royal Palm Retirement Centre had independent, memory/Alzheimer's, and secondary care. They have separate dining and recreational areas and they're dog friendly. It's a high rise with four floors. The kitchen smelled really good. The staff was great. The residents were pretty much all using walkers. They have volunteers that guide you around and they take turns taking care of newcomers, so that you don't get lost (because it's a big facility). There's a game room, a big front lobby, and multiple entrances. The alcove was small and the one-bedroom was good. Each one had a screened-in balcony. They have housekeeping, three meals a day, and if you don't want to have outside help, they have someone on-staff that can help you. Kim took me around, she was well connected with the community, her dad lives there, and she's still following up with me. There's a lease that can go up two to four percent, and there's a one-year deposit, which may be negotiable. There's construction surrounding the entire place. The facility has just been renovated. It's across from two hospitals within walking distance from every doctor in the world. It's right in the middle of town.

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Sep 26, 2018 | Reviewed by Mike

I Visited This Facility

We didn't really like Royal Palm Retirement Centre. A lot of the residents were sitting around in wheelchairs. We didn't care for the way it was set up on the inside. The person during the tour was very nice, very helpful, and took us all around. We didn't like the first impression when we walked in. It seemed very institutional, but everything was fairly clean. There was a game room where we saw a couple older gentlemen playing Wii and enjoying themselves.

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Sep 01, 2018 | Reviewed by Charles

I Am/Was A Resident Of This Facility

Royal Palm Retirement Centre is clean and neat, but the pool could be better. The staff is great. I haven't gotten into much yet since I havent been here long, but they have a long list of activities like bingo, cards, and a room with puzzles. I like the place because it's pretty centrally located, so I can get anywhere I want to go by walking if I need to. I'm making new friends and I'm happy.

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Sep 01, 2018 | Reviewed by Charles

I Am/Was A Resident Of This Facility

Royal Palm Retirement Centre is clean and neat, but the pool could be better. The staff is great. I haven't gotten into much yet since I havent been here long, but they have a long list of activities like bingo, cards, and a room with puzzles. I like the place because it's pretty centrally located, so I can get anywhere I want to go by walking if I need to. I'm making new friends and I'm happy.

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Aug 13, 2018 | Reviewed by Bruce

I Visited This Facility

We had an excellent visit at Royal Palm. A very knowledgeable person took us around. We liked the place very much, but the kind of care they can offer wasn't sufficient for what we need. The facilities and rooms in this community were very nice, and I liked that they have a good medical personnel to patient ratio. The residents that were there seemed quite happy. They have recreational activities, a gym, a physical therapist, a dining hall, regular bingo, and other activities.

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Jul 13, 2018 | Reviewed by Roberta

I Visited This Facility

I was very impressed with the longevity of the employees at Royal Palm Retirement Centre. I thought the place was very nice and in a really good location. It is close to things, so residents can just walk to if they wanted to. The rooms however were extremely tiny and not good for sharing.

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Jun 27, 2018 | Reviewed by Dendow

I Visited This Facility

Royal Palm Retirement Centre was much more vibrant and more active than the other place. It wasn't brand new, but it wasn't ancient. It had all kinds of activities. They had a game room, a card room, a pool, things to keep people active, and buses to take people places.

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May 01, 2018 | Reviewed by LG

I Visited This Facility

I liked Royal Palm Retirement Centre, but the first thing I noticed was the lighting. It was not bright in there and there weren't enough windows. The room itself was suitable and clean, but a little older. They had the activities up on the wall, and they were varied. The person who took me on the tour was very good and informative. One of the reasons I did not select it was the point system where they would evaluate the resident, and if the resident needed more assistance, the rate would go up. I also didn't like that there was only one elevator. When it's time for them to go dinner, they're all jammed up in this tiny little hallway waiting to get the elevator to go down to dinner.

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Mar 29, 2018 | Reviewed by FB

I Visited This Facility

Royal Palm was a nice place, and the people were nice and friendly. My sister just felt more comfortable with the other community. I thought the rooms were kind of small, and I wasn't impressed with the elevators. They have activities like chair exercises, arts and crafts, cards, Bingo, and so on.

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Aug 24, 2017 | Reviewed by Susan S.

I Visited This Facility

Royal Palm was very nice but had an institutional feel to it, probably because it's multi-story. We didn't have much interaction with the residents when we toured, nor saw how the staff interacted with everybody. It looked very nice and would have been a good choice, but our current community is better.

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Jul 20, 2017 | Reviewed by Lee

I Visited This Facility

Royal Palm Retirement Centre is very good and the desk girl was fine. The rooms are very small, like a cruise cabin. The 1-bedroom apartments were okay, but the beds were a little close to the wall and didn't allow much space to get in and out.

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Jul 20, 2017 | Reviewed by Debbie

I Visited This Facility

There are numerous activities at Royal Palm Retirement Centre. The place itself is very clean, very organized, and exceptionally updated. The entrance is very friendly and very open, and there are plenty of chairs. You're greeted as soon as you walk in the door; it is very nice. They have a separate family area if you want to go and have a birthday, but I did not taste the food. The menu has plenty of options and different things every day. I'm very impressed with them.

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Jul 18, 2017 | Reviewed by Denise

I Visited This Facility

We liked Royal Palm Retirement Centre. Everybody was very helpful. Everything was very nice and it was in a good location. It's conveniently situated near everything.

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Jul 17, 2017 | Reviewed by Kim

I Visited This Facility

Royal Palm looked fine. The place was clean and there were a lot of people around. I saw the dining room and the couple of the rooms, and they reminded me of hotel rooms. The person that assisted me is very nice and helpful, she did a great job. I visited on a Saturday and I didn't see any activities in the community that day. The people were really nice.

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Aug 01, 2016 | Reviewed by Visitor

I Am A Friend Or Relative Of A Current/Past Resident

We moved my mom to Royal Palm two weeks ago. I’m like five minutes away from her. I know she had an incident two days ago. She was down having breakfast and one of the workers came over and said we’re going to strip her bed. Of course, my mother, being the way she is, got all upset and burst into tears. They were looking for bed bugs. It wasn’t a pleasant experience for my mother to go through because she had to go up to her room and find her bed all stripped and linens just thrown in the corner. I know Mom is fine because her mattress is not even a month old. All her linens are brand new, and her mattress and everything are brand new. I’ve known the executive director for a long time. I met with her to get my mom in, and she seems very dedicated and caring. She really does. So I have to say I’m pleased with that. Whereas at other facilities, I’ve never met the executive directors.

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Jul 01, 2016 | Reviewed by Visitor

I Visited This Community

We looked at Royal Palm. They had a assisted living and memory care ward. The community was good, but my dad really didn’t like it there as much. The rooms were OK, a little small, and a little outdated, but they were well kept. The community was a little old. Dining area was OK, but my dad didn’t really like the food there.

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Jun 22, 2016 | Reviewed by Visitor

I Visited This Community

Royal Palm has a lot of people and seemed confusing for me. I didn't care for the size of it. I would prefer a smaller place. Royal Palm is big. Each floor has its ownnice dining room.

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Jun 13, 2016 | Reviewed by Visitor

I Visited This Community

My friend really liked Royal Palm Retirement Center. The rooms and place were very nice. The staff who gave us the tour was very nice and very helpful. The dining area looked very nice, clean, very comfortable, and smelled good.

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