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My mother has been a resident of the assisted living of The Peninsula for several months now. It's a big community, and everything is fine. They pretty much cover things. It's a multi-story professional operation of Meridian Healthcare so everything has been fine. The staff actually did pretty good, other than the fact that in South Florida there are a lot of people that are not-Americans who don't speak English very well. My mother has a hard time with that, which is consistent in their area. She had a private room that's like a studio, with a bathroom, a refrigerator, countertop and all that. It's a good-sized and comfortable room. They have activities, movies, things and gathering, ice cream parties and that kind of stuff in the afternoons. They've got a good amount of folks there, like a couple hundred people, so it's a good size. Any problems I see, that's patient or customer-related and not Peninsula. I wouldn't say the place is perfect, but it looks fine.
My friend has been in The Peninsula for a little while now. Of all the places that he has been so far, this place has the most wonderful workers, and they seem to be caring toward the residents. They seem to go to extremes to help out. I really appreciate that because we needed that. The place is very clean. Everything looks very nice. I'm very satisfied. It is beautiful. They have a beautiful big dining room. They have so many activities for the seniors to get involved in. They have an auditorium and an inside gardening area. I'm very surprised. They have different size rooms. They have physical therapy and they have nurses as well as aides, doctors, and Medicare.
My father has moved into The Peninsula. It's very nice, beautiful, and more affordable than any of other places I went to. The people are great! Most of the rooms have been renovated and are very nice. My father is very happy there. They offer assisted living and memory care. I'm very happy with the place. My father doesn't complain about the food. They have three meals a day. They have lot of activities. They offer yoga and music therapy. Every night they have movie night with popcorn. Once a week, they have a happy hour. They have ice cream day where they serve ice cream.
The Peninsula is a beautiful facility for seniors that need little assistance. Throughout, the building there is comfortable armchairs and appropriate flooring. Its spacious and equipped with amenities that keep the residents vibrant and sociable. The rooms have an open concept and similar to an efficiency apartment. The bathrooms are suitable with no storage. However, it's spacious enough to put storage furniture for towels and hygiene products. The activities are stimulating and creative. There's fun activities planned daily for the residents to enjoy. The food is average and healthy for seniors.
At first this establishment seemed like a good place for our mom. The staff seemed reasonably capable and seemed to care about providing good service. As time went on, however, and many of the staff turned over, I became increasingly appalled at the practically lethal combination of apathy and incompetence displayed by the staff and management. As my mother's health deteriorated and she needed them most, they were at their worst. Everything from medication management to bathing and feeding was routinely botched. And, every time we raised these issues to management, they were met with total indifference! It was gut-wrenching to see mom in tears as she begged us to move her from this facility. Unfortunately, her health had declined to the point that her doctors strongly advised us against moving her. In hindsight, I wish we had gone ahead and done it anyway. At least her last days would have been pleasant. On the very night that she passed away, she called me in tears yet again over a screw up by the staff. If you love your parent, do yourself a favor and avoid this place like the plague. I wouldn't even board my pet there!! Just remember, you've been warned!!!
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