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HarborChase of Naples

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I visited this facility

We visited HarborChase of Naples and saw the hallways and the place itself. It wasn't good for us because it was older and the grounds weren't great. The staff members that we met were all very nice. They have activities that were the same as everyone. When we went to inquire and they showed us the common areas, we were not impressed. The ceilings were low and it's dark, so we didn't bother going any further.

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HarborChase of Naples

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I Visited This Facility

We visited Harbor Chase. Someone double-booked us, but the staff who toured us did a very good job, and we were very pleased with what we saw. However, the person who handled finances was not available, and she hasn't returned my calls two weeks later. There's no reason why she cannot return our calls. I'm very disappointed.

Was review this helpful? 1 PEOPLE HAVE FOUND THIS HELPFUL
Provider Response

Thank you for taking the time to rate us. We’re happy to hear that you were pleased with what you saw during your visit! We are also, however, very sorry to hear that you have had some communication issues with our associates. We’ll be sure to take a look and figure out what happened. In the meantime, we hope you’ll come by for another visit soon. We’d be happy to give you a private tour of our community and answer any questions you may have. We’d love another opportunity to get to know you!

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