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Spring Hills Lake Mary

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I Am/Was A Resident Of This Facility

I wouldn't consider Spring Hills Lake Mary. I was not very happy with the staff. They didn't have the level of education that they should have. I participated in some exercise classes and I went on shopping trips with them. The food was excellent and they offer two meals a day. The dining area was nice, large, and spacious, and the kitchen was nice. There was not a lot of walking space, so basically the only walking space is in the front parking lot. The pricing was very high when I was there. I had a two-bedroom and a kitchenette area.

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Provider Response

Thank you for your review. We value all feedback and appreciate you sharing your experience as it will help us to further exceed expectations in all areas of care and services to the best of our ability.

Spring Hills Lake Mary

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I Visited This Facility

Spring Hills Lake Mary was very nice and probably the visit that we enjoyed the most. The appearance itself was appealing even when driving in, as opposed to many others that are just plain buildings with a parking lot. We saw a two-bedroom apartment on the second floor. It was empty with just the rooms, kitchen, walls and floor, so it had no appeal. The lady who took us on the tour was very nice and informative. They were having a social affair on the first floor the day we went there, and we enjoyed seeing the number of people that was there. We also toured the dining area, and it was nice. It's not what we were looking for because it's more like a nursing home, and we were looking for independent living. They had the regular amenities, like a library, salon, beauty parlor, and so on.

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Provider Response

Thank you for your detailed review. We appreciate all feedback so we can continue to improve our care and services.

Spring Hills Lake Mary

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I Visited This Community

Spring Hills Lake Mary was the nicest. The people were great. The residents were very happy. The location and the distance was not right for me, though.

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Provider Response

Thank you for your review. We appreciate all feedback. We hope you find the right place for you or your loved one.

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