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I do not recommend this facility to anyone! Sadly this facility is only after one thing, your loved one's money! They will tell you what ever is necessary to get you to move in and then change it up once you are there or sadly have your loved one pass. If you move in partial month they want you to pay a full month first, then they will adjust your second month, really?Who does that? Never pay for what you don't use! What if your loved one passes in that fist month....(like mine-after 1 week) they will not give you any prorated amount back but nickel and dime you till the sun doesn't shine so they can keep you money. One strong word of advice...Do not sign contract as "responsible party" sign as a POA for your loved one. They will come after you as "responsible party" to no end threaten legal action on you and cause the family unnecessary duress during your grieving time! Their staff does not follow residents wishes and does not listen to direction from Hospice or family The motto is "not on my watch". The staff can not seem to send the proper paperwork with a resident to the hospital when they send them by ambulance. We were summoned by a care giver to bring paper work to facility so that they could fax to hospital at 11 pm. This paper work was given at time of contract signing, and was copied but mysteriously missing from the file. This represents poor organization and disrespect to the loved one. To add to our horrible experience, when my loved one passed, the care staff on duty was telling the funeral home driver to "hurry up" and remove my loved one as there were residents up! Never did she offer him to use another more discrete door to exit. OH MY GOD I was so upset by her actions and the disrespect she showed us by her words I shudder to think of this happening to anyone else!
Harborchase of Coral Springs is a wonderful facility for seniors. The staff is very welcoming. They genuinely try to understand each resident and their likes and dislikes. Seniors enjoy activities daily like fitness(aerobics) and arts and crafts. On any given day you will see seniors enjoying snacks thats available between meals. The meals are prepared with fresh ingredients and taste great. The layout of the rooms give them a warm and cozy feel. The carpe is cleant, there's space for a bed and loveseat and large closets for storage. The bathrooms are large; with a large mirror and large walk-in showers.
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