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My mom is living at Brookdale Altamonte Springs and they have been very good, compassionate and helpful. They have kept me informed with issues on her care. I've been very pleased so far. The staff is very forthright with their answers whenever I have questions and they've been very kind. They have never given me the impression that I'm bothering them. They're very patient so it's been very positive. My mom is currently in a one-bedroom apartment at the same price as a studio until a studio becomes available around the middle of June, so they've been very accommodating in that respect. They have a lot of activities that go on during the day like exercises, games and movies. Everything is clean, pleasantly decorated, and very homey. The pricing is very much in line with others.
I would highly recommend Brookdale Altamonte Springs. I've been here for almost three years now. It's very inviting. They have full schedule of activities everyday. They have done very well in helping to meet the needs of people like myself. The food is very good. In comparison to some others places, the food is much better. It is almost like going into a restaurant. They give you a menu and you order what you want. Also, they're constantly trying to improve it. The staff is excellent too.
DO NOT BRING YOUR LOVED ONE TO HORIZON BAY Our family member has lived at horizon bay for over four years The first few years were more than we can ask for. Wonderful employees that cared and would do anything for the residents Then everything changed when brookdale became the new owner. They only care about one thing, money. Not the residents. It's a revolving door with the people that work there because they treat them horribly I know no place is perfect but this place is the bottom of the barrel and should be shut down.
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