The Gardens at Town Square


933 111Th Avenue NE , Bellevue, WA 98004

(855) 840-7257

Reviews of The Gardens at Town Square

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The Activity department shows attention to the residents at the Terrace only. The "Residential Assistance" ( Not CNA's) staff do not feed, nor get a loved one to/ from the main dining room, they do not help them with any care in the bed room areas. Your loved one is left alone and not care for if they are in their rooms. You might as well get your own personal caregiver to aid your loved one for any grooming, toileting, shower,& dressing and feeding needs. This supposed "Memory unit" is only for Mild Dementia patients who can take themselves to meals, toilet self, and do their own care for themselves. We have observed first hand over months, that they only have one person at night in dining room, and the other aid is not in Terrace but wandering the facility somewhere. Dad was over dosed 3 times by Residential Assistants who do not and should not be in charge of distributing medications(RN over seeing this program should be fired!). Dad was not fed if we(family)could not get him to the dining room. He was not cleaned up and left cold with no blanket and in soiled clothes most days/ nights if family did not help him. We did not know what we were paying for. We even brought in our own food to keep him alive. If he had a BM/ bladder accident, he was not ever care for by staff. Showers were done by out side support care. I would never, ever allow my loved one to go to this supposed " Memory Unit".

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I Am A Current/Past Resident

"From the moment we moved into The Gardens, my husband and I knew it was the right move for us. Both staff and residents have been so very helpful and pleasant, especially with the adjustment to downsizing and move-in. And with the abundance of activities and programs offered by The Gardens both on and off site, we are never at a loss to fill our days." Signed....Joyce R.

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I Am A Friend Or Relative Of A Current/Past Resident

Mom is in memory care, what a wonderful team of staff members, these folks take the extra steps to make it wonderful for Mom. They always are on top of the needs of their community, take the extra time to listen and please, I know my Mom is safe & taken care of from the time She wakes up until She goes to bed. The activities are daily, may it be Bingo, karaoke , puzzles, identification games, Wii,, these folks like to have fun. Mom is a picky eater, She won't eat a lot of things, they figured out how to make her happy , may it be a peanut butter & Jelly toasted sandwich , or a special Vanilla milk shake ( made of heathy ingredient of coarse ) this team takes the extra steps.. Mom care is awesome, they handle her like she is their Mom. They care and it really shows, she is really happy , and clean & always has that great smile. The Gardens is very clean, they take pride in their interiors, and the exterior gardens are beautiful , and what a great place to go out and enjoy. Overall this was my pick of all memory care facilities in Bellevue .

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I Visited This Community

The Gardens is located in a very convenient place near downtown Bellevue. Lots of things going on close by. The building is a few years old but well kept. Apartments are large, especially the studios and some of the views are very nice. Linen table cloths and fine dining and a big focus on the arts make this place a desirable place to live. It is moderately priced for its location.

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Costs for The Gardens at Town Square

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Amenities at The Gardens at Town Square

Property Info

Emergency Services: Less than 1 Mile

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 62

Resident Capacity: 167

State License #: 1604

Enforcement Letters: Check

Studio Apartments

1-Bedroom Units

2-Bedroom Units

3-Bedroom Units

Full Kitchen

Emergency Call System

24-Hour Staffing

Employee Background Checks

Fitness Room/Gym

Billiards Room

Library, Fireplace

Formal Living Room

Near Golf, Senior Center, Walking Trails


Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Art Galas, Movies

Thai Chi, Book Club, Bridge

UW Medicine/ UW Nursing Lectures and Presentations

Discussion and Support Groups


Computer/Internet Access

Cable/Satellite TV

Pet Policy: Pets allowed after assessment

Outside Courtyard


Private Dining Room

Special Meals Available: Ask for details


Nurse Availability: On-Call 24/7

Medication Management

Diabetes Care

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Guest Meals

Private Laundry

Room Service


Salon & Spa

Maintenance Service

Description of The Gardens at Town Square


Welcome to The Gardens at Town Square, an Era Living community. The Gardens offers a warm, vibrant lifestyle, a vast array of amenities, rich programming, and exceptional independent living, assisted living, and memory care.

Located in the heart of downtown Bellevue, The Gardens is just steps from the finest shopping, restaurants, art galleries, the library, and much more. There are 167 apartments ranging from spacious studios to expansive penthouse suites.

Residents of The Gardens experience a maintenance-free lifestyle, including a full service restaurant with chef-prepared selections, on-site Wellness Center staffed by a Registered Nurse, weekly housekeeping and linen services, scheduled transportation and professionally maintained common areas and gardens.

Residents enjoy choosing from nearly 200 Life Enrichment events each month, including regular outings to the symphony and other cultural events, a variety of fitness and health classes, lectures, garden parties, chef demos, wine and jazz concerts, professionally curated art galas, and much more. Residents find that there are endless opportunities to pursue their passions, mingle with good friends or simply sit back and enjoy the ambiance.

In addition to independent living and assisted living, The Gardens' integrated campus offers secured assisted living residences at The Terrace for those with dementia, Alzheimer's or cognitive impairment. The Terrace features 26 private studio apartments, allowing residents to maintain their dignity and independence.

*Rates are subject to change; care fees are not included in the monthly rate.

What makes us special

Era Living, a respected and recognized leader in retirement living throughout the Puget Sound, is a private, Seattle-based company founded by Eli and Rebecca Almo. Since 1987, Era Living has been dedicated to fostering a healthy and engaging environment of whole body wellness, culture, warmth and social fulfillment, providing exceptional healthcare services and enriching activities at all eight communities. Era Living's Wellness and Active Aging Programs are developed in collaboration with the University of Washington School of Nursing - one of the nation's top-rated nursing schools. It's this type of innovative and vibrant approach to senior living that makes Era Living communities so desirable.