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Bonaventure of Salmon Creek

(60)

13700 NE Salmon Creek Ave. , Vancouver, WA 98686

(855) 840-7257

Reviews of Bonaventure of Salmon Creek

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I Am/Was A Resident Of This Facility

I have had my parents there for just under a year. I have a camera inside to see first hand what care we get. Sadly after many complaints the care remains poor at best. The caregivers are nice but time spent with parents during a 5 day review last week was 6 minutes 34 secs a day. Every day but one they did not accomplish items require by the service agreement. Which is a contract to provide services. They cost me $500 per hour for this lack of care based on what I pay and how much time they provide. I am forced to hire private caregivers to provide the care they need. DON'T use BONAVENTURE! You won't get your moneys worth. It's a corporate issue to only have minimal number of staff. So caution at all facilities. That said, staff are great, just to few of them and they don't have time to provide proper care.

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Provider Response

Thank you for sharing your feedback and acknowledging our beautiful Salmon Creek community and it’s wonderful staff. At Bonaventure Senior Living, our goal is to provide the absolute best service for each of our residents, whether they reside in our Independent Living, Assisted Living or Memory Care. As a company, making certain our communities are appropriately staffed is a priority to us and we strive to ensure that our residents and families understand our care process and how it works. We truly appreciate your input. If you would like to share more about your experience please feel free to reach us [email protected]

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I Am A Friend Or Relative Of A Current/Past Resident

My loved one has gone 4 weeks without getting her room cleaned. She is paying the highest level of care and they are only showing up in her room about :45 minutes a day. She is now having to leave to find a facility who will provide the care she is paying for. Sad!!!!

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I Am A Friend Or Relative Of A Current/Past Resident

After visiting with a family member and hearing (more than one) story regarding the paid for, yet not received benefits of staying in an assisted living home, I feel compelled to write a review for this facility on behalf of the people that live there, many of them who cannot speak for themselves. First, I notice this facility seems to have a very hard time keeping housekeeping staff. They are overworked and spread very thin. We recently found out that my family has gone weeks without housekeeping services, which they pay for, handsomely in their rent. This additional housekeeping cost is not a small amount. When confronted with the "oversight" management sent someone from maintenance to clean the rooms. You can only imagine how that turned out. It appears as though the staff is friendly (including the maintenance person) and well liked, however they are understaffed. The real problem seems to be in management and their unwillingness to actually provide the staff that can produce the service the residents pay for. I'm placing this review on behalf of my family members that are staying here. When choosing a home that provides services for loved ones unable to care for themselves, it goes without saying you hold the management of these facilities to a much higher standard than you would for a normal housing complex. Bonaventure management does not meet these high expectations, in fact they are disappointing

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I Visited This Community

My overall impression of Bonaventure of Salmon Creek was good. It looked like the staff seemed attentive and good. Overall, I was pleased with it. The dining area looked nice. They had a library, an activity room, a bus, a card room where they play cards, and a nice cafe with a social room for people.

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I Visited This Community

We really enjoyed our visit at Bonaventure of Salmon Creek. The staff was great, did a great tour, and offered everything that we were looking for. We got to visit with some residents and hear from the residents themselves about the facility. It was a really nice place.

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I Visited This Community

Bonaventure of Salmon Creek seemed nice, clean, and new. They had a bedroom with a kitchen area and a bathroom, but it did not have a balcony. I thought the staff was friendly.

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Costs for Bonaventure of Salmon Creek

Assisted Living Starting Cost per Month:

$ 3,195

Independent Living Starting Cost per Month:

$ 2,700

Memory Care Starting Cost per Month:

$ 4,218

Medicaid/Medicare Not Accepted

Amenities at Bonaventure of Salmon Creek

Property Info

Emergency Services: Less than 1 Mile

Shopping: Less than 1 Mile

Recreation: Less than 2 Miles

State License #: 2321

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

Library

Gathering Areas

Activities

Social and Recreational Programs

Amenities

Outside Patio/Gardens

Restaurant-Style Dining

Gardening Area

Services

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Room Service

Housekeeping

Personal Laundry Service

"Here & Now" Memory Care Program

Description of Bonaventure of Salmon Creek

Bonaventure of Salmon Creek is a brand-new community in the Vancouver area that provides the highest level of care for seniors who need assisted living services or memory care. Along with offering social and recreational activities that promote a close-knit atmosphere amongst our residents, we also offer a relaxing living environment that feels just like home. Our location just minutes off I-205 means our residents are near shopping, restaurants and the Legacy Salmon Creek Medical Center.

Providing the highest level of combined service and value, Bonaventure of Salmon Creek is part of Bonaventure Senior Living, a company dedicated to preserving freedom of choice for all of its residents as well as providing unmatched professionalism in every way.

Featured Amenities

At Bonaventure of Salmon Creek, we believe in providing options so our residents can create the lifestyle they desire. We offer comfortable studio, one- and two-bedroom apartments that include the option of a full kitchen and the standard features of an emergency response system, closets and private bathrooms. Included in the monthly fee are weekly housekeeping and personal laundry services, which means we handle the household chores.

Every day there is an engaging activity that our residents are found participating in, whether it is an outing to a local restaurant or a movie night. There are also inviting gathering areas throughout the community, including fireside seating, which encourage friends to gather together for a game or chat. We also have a gardening area for the green thumbs at our community!

Available Services

Meals prepared from scratch using local ingredients are always on the menu, and our residents enjoy three meals a day served in the community dining room that features restaurant-style dining. Other services that we offer which create a carefree life include scheduled transportation for errands or appointments.

Whether our residents require assistance with activities of daily living or specialized memory care, they receive customized care delivered by highly trained staff. Through our acclaimed “Here & Now” program, residents with Alzheimer's and dementia benefit even further by living in a setting that encourages individuality, socialization and creativity.

The freedom and independence that seniors desire is found at Bonaventure of Salmon Creek.

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