Aegis of Issaquah
780 NW Juniper Street , Issaquah, WA 98027
Reviews of Aegis of Issaquah
Feb 19, 2015 | Reviewed by [email protected]
I Am A Friend Or Relative Of A Current/Past Resident
I had my mom in Aegis for 3 years. My experience with Aegis did not end well. I had my mom there for about three years in their Issaquah facility. On the plus side the actual caregivers themselves were very dedicated and really did their very best to help make my mom's time there pleasant. There are lots of activities and the place sure looks good from the outside. One of the challenges of working with this facility is their somewhat complicated fee basis. They have a system of care points and rates and rent points and rates with monthly invoicing that makes it difficult to really understand what you are being charged and why. While in the beginning the monthly charges were quite stable, all of a sudden they quite unexpectedly and without an actual change in my mom's care needs just decided to up and double our monthly cost. In questioning them, we were told that there was an accounting error and we should have paid more the whole time! After some back and forth we realized that we needed to move her out since we couldn't pay this extreme rate increase and there was very little sympathy (read none) as to the impact moving a 90 year old woman that had always been a good resident and customer (we always paid on time and did everything we were ever asked). So know going in that there are costs variables and as we were told the company has targets to hit in terms of what each bed/room/ resident needs to generate in terms of revenue and if you or your loved one ain't cutting it, they will raise you fee to whatever they feel it needs to be. Beyond the money, I will also comment on a couple of other aspects that weighed on our decision to move out. We felt the quality of the facility slipped quite a bit over the time we were there. While the caregivers really do their best, we came to see just how thin they were spread (especially off hours) and always managed to 'efficiency' meaning keep moving. I also found myself often doing routine maintenance- unplugging the toilet, changing lightbulbs, fixing window cranks, etc. after just being tired of asking for them to be fixed you just do it yourself. In interacting with the population there and coming to better understand what as and wasn't being done, we also started to really question the quality of time and care my mom was receiving- residents were often just 'parked' in front of the TV or other situations. We ended up moving her to family home and it is such a better environment I wish we had done it sooner.
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Costs for Aegis of Issaquah
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Amenities at Aegis of Issaquah
Emergency Services: 2 blocks
Shopping: 1 block
Recreation: 1/2 mile
Full-Time Activity Director
Planned Leisure & Social Events
On-Site Medical Visits: Geriatric physician,Podiatrist,Speech Therapist,Occupational Therapist,Physical Therapist
Description of Aegis of Issaquah
Step onto our lovely grounds and marvel at our seven thoughtfully-designed cottages, each with 14 private studio apartments. You’ll find exceptional Assisted Living services and dedicated care for those with Alzheimer’s or other dementia.
Surrounded by walking paths, courtyards and gardens, our cottages feel like charming country homes. But what truly makes our retirement community special are the friends and neighbors that live here and the compassionate, caring staff who anticipate your every need. Life is so much easier with our dedicated staff taking care of your chores, home maintenance and meals. And with our expert level of care you can relax and enjoy the many activities and friends you’ll find at Aegis.
Our spacious and bright senior apartments are available in multiple floor plans. Each apartment is designed to support those who need a little help with assisted living services and are easily accessible for someone using a wheelchair or walker.
We offer studio apartments in our Life’s Neighborhood for individuals living with Alzheimer’s or other dementia. These apartments are designed to make life easy to navigate — reducing anxiety and frustration. Our emergency call system and safe bathrooms ensure comfort and safety for our residents.
We sponsor activities to help you continue to live your life however you want. Enjoy Yoga, Pilates or other exercise programs or gather with friends to play cards, chess, or checkers. Spend a day in the sun enjoying our lush garden areas or pursue your hobbies or crafts in our activity center. Whatever your fancy we’ll accommodate you.
Located just one mile south of I-90 in Issaquah, we are close to shopping at Gilman Village, delicious restaurants, and state-of-the-art medical facilities. Issaquah is most often characterized by residents and visitors alike as a city with a small-town feel. Situated in a quaint residential neighborhood with oak-tree-lined streets and a serene fountain in town, Aegis of Issaquah provides its residents with a beautiful and peaceful location.
Contact Aegis of Issaquah today to take a tour of our assisted living and memory care retirement community.
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