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Tradition Assisted Living And Memory Care

(5)

2938 Redwood Road , West Valley City, UT 84119

(855) 840-7257

Reviews of Tradition Assisted Living And Memory Care

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

3 years ago I relocated my father to Tradition. Since that time we (myself, other children,a brother) have become frustrated with nearly most aspects of this facility. My father moved into a one person suite in the memory care several years ago. A few months ago his room had been designated a non-memory care area due to less memory residents and the facility needed more room for general assisted living residents. They had no single memory care rooms for him to move to, but offered to move him into a room with another memory resident, or a single room if one should be available. Since my father is not a wanderer, the situation has been ok for now. It has been several months now and still no rooms available. The general food menu is repetitive, but I have seen times when they have special meals planned (BBQ, Italian, holiday) and the resident family members get invited. A plus +++ The activities are mediocre but I find that memory residents have little interest in most anything. I will give this place points for making the effort. I have at times have requested that house keeping make a visit to his room for a cleanup. I have heard excuses why the room does not get a cleanup, and I find any excuse un-exceptable. The dirty laundry at times will pile up and again I have asked to staff to take care of it, and they do so. As for some of the care staff, I don't get the feeling that the staff really love their jobs. I see them at time on there cell phones rather than paying attention to the residents. The staff aides are mostly young teenagers or young adults with little experience or professionalism. There have been a select few that take pride in their work and make my family member feel important and sincerely cared for but they do not stay for very long. I use the in house Doctor for medical needs. I never get a report of how he is doing or suggestions that might improve his medical needs. I always question other medical provider visits that I have never authorized. I cannot compare those visits to his medicare bill because those providers are not signing in on the log book. There are a handful of good employees who genuinely care about the residents here. My opinion is that the cycled majority of the employees do not enjoy what they do, and do the very minimum required.

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I Am A Friend Or Relative Of A Current/Past Resident

We are currently looking to relocate our loved one from Tradition. We moved our family member here around October of 2015. Since that time we have become increasingly frustrated with nearly every aspect of this facility. We first moved into a one person suite with another person. One person suites are commonly used to house two unrelated people. Finally after several months, we do not have a "room mate". The first room mate was loud, rude and had mental health issues. the second room mate was schizophrenic and a hoarder. We were given the run around over and over about when our loved one would finally have privacy and her own private room. if you like chicken, this is the place for you. The menu is repetitive, disappointing and is more like cafeteria food. Usually Thawed, pre-cooked chicken smothered in some sauce. Vegetables and fruit are mostly canned. After a few weeks you will have seen all they offer on the menu. Rarely ever is there any other meat besides chicken. I swear she started growing feathers. The activities are mediocre and their zeal for BINGO is tiresome. There is always a puzzle in the lobby. Yipee. You don't get the feeling that the staff really love their jobs. The aides are usually young teenagers or young adults with little experience or professionalism. There are a select few that take pride in their work and make my family member feel important and sincerely cared for. Other staff complain or even refuse to help transfer her when she needs to get in her wheelchair or back into bed. She is often treated like she doesn't understand her own body, or know what she is talking about when it comes to her own care. They don't listen to her when she tells them the best way to help her. At first we used the in house Doctor for medical needs. However, after our family member went un-diagnosed for 3 months for a problem which required surgery, we now go to our previous Doctors even though it is less convenient. Her cable has not worked since she moved in. They insist it is a problem with our equipment rather than the cable itself. they will not make any efforts to problem solve with us. They won't even tell us who the cable carrier is so we can call them to figure it out. I will stop here. We have been so frustrated. As stated before, there area a handful of excellent employees who genuinely care about the residents here. However, our opinion is that the majority of the employees here do not enjoy what they do, and do the very minimum required.

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I Am A Friend Or Relative Of A Current/Past Resident

My husband moved into Tradition/Oquirrh this past spring. I can't say enough about how caring and wonderful the staff and administrators were. The difference from our last assisted living was huge and such an improvement. Unfortunately his health declined and needed to be moved into the memory care portion of the facility. He was well cared for and watched over until his death in September. I recommend this facility to anyone who is looking into care.

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I Am A Current/Past Resident

I have been a resident for 10 months. Every month it gets worse. Two months ago a new administration came in. It continues to get worse. Small meals and repetitive menus. New owners sit in their offices and come out to go home. No van here but have to make our own transportation through different drivers for doctors and shopping. IF YOU LIKE BINGO THEN COME HERE.

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I Am A Friend Or Relative Of A Current/Past Resident

Did move in march 2013 and needed to go to therapy after not even 1week I got a letter from Oquirrh Meadows telling me I have a 3 day notice to remove all my belongings. A Frind offered to pay my next rent and they refused to take his money Was ticked in to the therapy from a social worker everything is about the money and money talks

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Amenities at Tradition Assisted Living And Memory Care

Property Info

Resident Capacity: 62

Private Units

Studio Apartments

1-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Employee Background Checks

Parking Provided

Beauty/Barber Shop

Activities

Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Amenities

Cable/Satellite TV

Services

Nurse Availability: On-Call 24/7

Medication Management

Diabetes Care

Help with Activities of Daily Living

Guest Meals

Private Laundry

Room Service

Housekeeping

Description of Tradition Assisted Living And Memory Care

Welcome to Tradition Assisted Living and Memory Care of West Valley City, Utah. At Tradition Assisted Living and Memory Care our goal is provide an environment that looks and feels just like home with the highest quality of care and service. We know that many of our residents have traditions with their families. At Tradition Assisted Living we would look forward to being able to adopt some of your traditions to our Community Family. Our residents enjoy the many traditions that we have. What is your tradition?

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