The Landing at Stone Oak
19110 Huebner Rd , San Antonio, TX 78258
Reviews of The Landing at Stone Oak
Jan 8, 2016 | Reviewed by Concerned Daughter
I Am A Friend Or Relative Of A Current/Past Resident
I was very impressed with the facility 6 months ago when I placed my mother in this facility. About a month later the director quit and things went down hill very fast. Issues included not giving all medications, not reading doctor changes to medications, or not giving them on schedule, not checking allowed foods list and giving her things to eat that made her sick, the food quality and portions became so bad she doesn't want to eat them or they don't fill her up, the staff were quitting right and left with new staffing taking too long to be hired, resulting in not enough staff to take care of the patients they had. They stopped checking on residents like they are supposed to, making sure they came to meals or even got water to drink. The latest issue is some staff keep cutting the heater off in my moms room, leaving her without heat on these cold days. Needless to say I would not recommend this facility, I do not trust them to take care of her any more, and by the way it is now under new management as of last month. I can't wait to move my mom out of here very soon.
6 people found this helpful. Was this helpful?
6 Reviews & Ratings From Around the Web
Costs for The Landing at Stone Oak
Memory Care Starting Cost per Month:
Medicaid/Medicare Not Accepted
Amenities at The Landing at Stone Oak
Licensed Capacity: 67
State License #: 105598
Tour The Landing at Stone Oak
The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at The Landing at Stone Oak.
Description of The Landing at Stone Oak
Our residents and families can enjoy special features like the large, safe and secure courtyard that allow one to engage with nature and embrace the beauty of the outdoors. Our dining room is large and bright, incorporating both beautiful and adaptable space for small and large group involvement, within a traditional design. A therapeutic spa is available for those who wish to relax in a whirlpool tub or get pampered by our caring staff.
Other special design features include lifestyle stations that provide residents with a hands-on experience as they move through the community. Each residence has its own picture and memory frame for a collage of personal photos and memories.
Beautiful, thoughtful and homelike, at The Landing, residents will feel right at home!
Have Questions? Enter your email address below to get more information about The Landing at Stone Oak