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The Hallmark

(3)

4718 Hallmark Dr , Houston, TX 77056

(855) 840-7257

Reviews of The Hallmark

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It's a shame that this facility has potential...but you would never know with the way it's being run right now. Several of these reviews were written by current employees. Of course, the reviews are biased. There is a conflict of interest there, so the reviews shouldn't even remain posted. But anyway... At the Hallmark, there are residents who've lived there for quite some time who can tell you what it was like before the current Hallmark leadership. The facility now has too much concern for the "bottom line." Hallmark nurse aids are underpaid. There is chronic understaffing. Staff turn-over is way too high. So many things are in disarray because the leadership's attention is not on the right things. The executive director is not well-liked by anyone. Most residents do not like her. This one is a bully. But this individual still remains there because...well, IDK why she's still there. Probably because the CEO's say overrules even those of the residents. If a nice senior living facility is what your looking for, find someplace else. This one's going downhill, and quickly. Too many rooms are empty...and there's a reason for that.

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