5527 Village Creek Drive , Plano, TX 75074
Reviews of Silverado Plano
Dec 2, 2015 | Reviewed by Jack, concerned friend
I Am A Friend Or Relative Of A Current/Past Resident
Staff are very unprofessional. They do not check on residents that have been in their room for hours. Activities are lacking and there is not any quality exercise. Food is unidentifiable and always cold. No special diets available. Quality of care, haven't noticed quality at all. Facility is NOT clean and interior is old. Employees walk the hallways spraying air freshener. Dining chairs are not wiped down after meals. Private bathrooms are never cleaned properly. Floors in rooms are not vacuumed daily. Private rooms have issue with electrical sockets and bathroom doesn't have any at all. Waste can bags are never in bathrooms. OVERALL, when questions are asked no one seems to have any answers, I would never recommend this facility.
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Jun 5, 2015 | Reviewed by Local Professional
I Visited This Community
Silverado Plano is a beautiful memory care community. Silverado has charming courtyards with walking paths that allow residents to have freedom and feel independent while being secure. All of the activities are designed to focus on memory care and provide ongoing stimulation and support for memory care residents. The food is good and very accommodating. Light refreshments are always available for residents who choose to eat at unique times. The staff are very respectful and knowledgeable of the residents individual needs. The care is good and the residents individual needs are met. The building is clean, updated and well maintained.
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2 Reviews & Ratings From Around the Web
Costs for Silverado Plano
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Amenities at Silverado Plano
Licensed Capacity: 56
Emergency Services: Less than 1 Mile
Shopping: Less than 1 Mile
Monthly Family Support Meetings
Pet Policy: Pets allowed
Private Dining Room Available
Nurse Availability: On Site 24/7
Help with Activities of Daily Living
Description of Silverado Plano
Centrally located near the intersection of the Dallas North Tollway and President George Bush Turnpike, Silverado Plano is a welcoming retirement community for seniors facing the challenges of memory loss. Our community offers convenient access to local shopping, hospitals and parks.
The skilled, compassionate memory care professionals at Silverado are dedicated to providing residents with the dignity and care they deserve while they enjoy the community's warm atmosphere. Comfortable surroundings and engagement activities designed with the needs of memory-impaired individuals in mind help ensure the goal of enriching the lives of both residents and their families.
As one of the first in the industry to recognize the importance of pets benefiting the lives of the elderly, Silverado Senior Living accepts pets at each and every one of our communities. We encourage residents to bring along their beloved animal companions and also take care of a friendly assortment of resident house pets.
Meals are an integral part of life at Silverado Plano, with breakfast, lunch and dinner served daily in our community dining room. Our Master Chef prepares all dishes in our very own kitchen using fresh ingredients. Visiting guests are always welcome to break bread with us, free of charge, either in our community dining room or in our private dining area.
Our experience has shown us that family support is a critical part of memory care, which is why we offer a variety of services for family members. From a full-time Social Worker available on-site to help you coordinate services to monthly support groups to respite care, we are here to assist whenever we can.
As part of our dedication to hiring and retaining quality staff, Silverado Plano allows team members to bring their children to work with them. Children's laughter is a common sound at our community, and we've found that the presence of children has had a positive impact on the lives of our elderly residents and their caregivers.
At Silverado Plano, your satisfaction is important to us. We pledge to refund all fees within the first 60 days of move in and help you find a new home should you be unhappy with life at our community.
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