2 Towers Park Lane , San Antonio, TX 78209
Reviews of Parklane West
Mar 8, 2018 | Reviewed by Omar Torres
I Am A Friend Or Relative Of A Current/Past Resident
The place is clean and looks better than other places we looked around SA. But even I stated it would be a 1 to 2 weeks stay, they asked to pay for a whole month, with the promise that in a "reasonable" time they will reimburse the money for any portion of the payment not used; which is around $3,570.00. Two months later and more than 20 calls, I still have not received a refund to the credit card. I wonder if they will refund interest that has been added to the balance on the credit card for 2 cycles.
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Jul 7, 2015 | Reviewed by Local Professional
I Visited This Community
Parklane West is an assisted living and skilled nursing facility located near the San Antonio zoo. When I visited this facility, I was looking for a skilled nursing facility where the staff were friendly and caring. I noticed that this facility has that. The staff assisted me in receiving the information needed to make a selection. This is a facility for residents needing assistance with activities of daily living. There are many services here on site as well including physical and occupational type therapy. Activities are adequate here and meet the needs of the residents. I saw an art class in progress during my visit where the residents were painting ceramics. I also noticed the most of the residents here are really friendly and enjoy conversing. There were also a few residents sitting outside socializing with one another. A few residents had sitters or family assisting them as well. One resident had a private nurse assist her during a walk around the facility. The nursing staff seemed to be very busy here, but were helpful when I had questions. They also were periodically checking in one the residents during the day and filling water pitchers, etc. What I liked about the staff is that although they were busy, they took the time to care for their residents and perspective clients. There is no need to ever leave the facility except for a medical appointment. There are barber/beauty services, hot meals, physical activities, card games, parties, music, and many other social events here. The facility is adequate and will meet the needs of residents who require nursing assistance. Parklane West is also very affordable and offer many payment options. They accept Medicaid and Medicare here, and will assist you in finding payment options. Also, many activities have been implemented for the residents, and lots of engaging social events are available. There is not a lot of variety of activities for the skilled nursing residents, and this is something the resident's family can request during the visit. Overall, nice facility and nice staff is what you will find at the Parklane West.
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May 31, 2015 | Reviewed by Local Professional
I Visited This Community
Parklane West San Antonio is a wonderful community, in terms of quality of staff, cleanliness, and resident satisfaction. Whenever I visit the residents seem content, the community is clean, and the staff is always there willing to assist. Parklane West has improved since past visits I made here. The quality of staff has improved thus the quality of care has improved!
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17 Reviews & Ratings From Around the Web
Costs for Parklane West
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Amenities at Parklane West
Licensed Capacity: 17
Emergency Services: Less than 5 Miles
Shopping: Less than 1 Mile
Full-Time Activity Director
Live Musical Entertainment
Special Meals: Low-salt
On-Site Medical Visits: Dentist,Podiatrist,Speech Therapist,Occupational Therapist,Physical Therapist
Help with Activities of Daily Living
Description of Parklane West
Parklane West, conveniently located in San Antonio, welcomes seniors seeking outstanding assisted living or skilled nursing care and offers innovative services and comfortable accommodations. The living experience at Parklane is highly personalized, with an emphasis on helping residents stay as independent as possible, while offering a place to recuperate in an atmosphere dedicated to restoring health.
Parklane West is a Brookdale community. At Brookdale, knowing that we make a positive difference in the daily lives of our residents is what fuels our commitment 24 hours a day, seven days a week.
Parklane West was built to provide the comfort, beauty and privacy that residents expect in their own homes. Our innovative design provides private and semi-private suites that feature window views for every resident, private baths with step-in shower, wheelchair accessibility and emergency response systems.
While some units are furnished, we recognize the importance of a familiar environment, and encourage residents to bring their personal furnishings and treasured family photos.
We have many comfortable community areas to socialize, play games, read the daily paper or safely stroll outdoors among the beautifully manicured, gated patio and gardens. Residents can also take advantage of the convenience of our on-site beauty/barber shop.
We partner with each resident to design an individualized, personal service plan, which is reviewed regularly by staff to ensure that we meet the changing needs of residents. Our caring staff is available to assist with bathing, dressing, grooming, hygiene, mobility and dining.
As a skilled nursing community, we offer 24-hour nursing plus rehabilitative services for long- or short-term stays, providing a range of care, including hospice. We offer many unique services including on-site dental care, podiatry and massage.
Our dining program provides an exciting array of nutritious, restaurant-style meals served by trained wait staff in our elegant dining room.
Parklane West is a warm and welcoming community offering much more than the comforts of home.
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