2 Towers Park Lane , San Antonio, TX 78209
Reviews of Parklane West
Mar 8, 2018 | Reviewed by Omar Torres
I Am A Friend Or Relative Of A Current/Past Resident
The place is clean and looks better than other places we looked around SA. But even I stated it would be a 1 to 2 weeks stay, they asked to pay for a whole month, with the promise that in a "reasonable" time they will reimburse the money for any portion of the payment not used; which is around $3,570.00. Two months later and more than 20 calls, I still have not received a refund to the credit card. I wonder if they will refund interest that has been added to the balance on the credit card for 2 cycles.
Was this helpful?
Jul 7, 2015 | Reviewed by Local Professional
I Visited This Community
Parklane West is an assisted living and skilled nursing facility located near the San Antonio zoo. When I visited this facility, I was looking for a skilled nursing facility where the staff were friendly and caring. I noticed that this facility has that. The staff assisted me in receiving the information needed to make a selection. This is a facility for residents needing assistance with activities of daily living. There are many services here on site as well including physical and occupational type therapy. Activities are adequate here and meet the needs of the residents. I saw an art class in progress during my visit where the residents were painting ceramics. I also noticed the most of the residents here are really friendly and enjoy conversing. There were also a few residents sitting outside socializing with one another. A few residents had sitters or family assisting them as well. One resident had a private nurse assist her during a walk around the facility. The nursing staff seemed to be very busy here, but were helpful when I had questions. They also were periodically checking in one the residents during the day and filling water pitchers, etc. What I liked about the staff is that although they were busy, they took the time to care for their residents and perspective clients. There is no need to ever leave the facility except for a medical appointment. There are barber/beauty services, hot meals, physical activities, card games, parties, music, and many other social events here. The facility is adequate and will meet the needs of residents who require nursing assistance. Parklane West is also very affordable and offer many payment options. They accept Medicaid and Medicare here, and will assist you in finding payment options. Also, many activities have been implemented for the residents, and lots of engaging social events are available. There is not a lot of variety of activities for the skilled nursing residents, and this is something the resident's family can request during the visit. Overall, nice facility and nice staff is what you will find at the Parklane West.
3 people found this helpful. Was this helpful?
May 31, 2015 | Reviewed by Local Professional
I Visited This Community
Parklane West San Antonio is a wonderful community, in terms of quality of staff, cleanliness, and resident satisfaction. Whenever I visit the residents seem content, the community is clean, and the staff is always there willing to assist. Parklane West has improved since past visits I made here. The quality of staff has improved thus the quality of care has improved!
2 people found this helpful. Was this helpful?
17 Reviews & Ratings From Around the Web
Costs for Parklane West
Learn About Financing Options
Talk to a Family Advisor about how you can pay for care.
Amenities at Parklane West
Licensed Capacity: 17
Emergency Services: Less than 5 Miles
Shopping: Less than 1 Mile
Full-Time Activity Director
Live Musical Entertainment
Special Meals: Low-salt
On-Site Medical Visits: Dentist,Podiatrist,Speech Therapist,Occupational Therapist,Physical Therapist
Help with Activities of Daily Living
Description of Parklane West
Parklane West provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Have Questions? Enter your email address below to get more information about Parklane West