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Brookdale Lake Highlands

(23)

9715 Plano Road , Dallas, TX 75238

(855) 840-7257

Reviews of Brookdale Lake Highlands

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I Visited This Community

Entering Brookdale Highland Lake looks like a nursing home by design. But due to the friendly staff and decoration it feels warm and welcoming. The staff willingly assist the residents with day to day activities. The residents are friendly and enjoys art and crafts. The rooms are small but, suitable for seniors and basic furniture. The doorways are wide for entering with wheelchairs. The bathrooms are functional and have handrails and nice flooring. The courtyard is large and relaxing. The covered porch has wicked chairs with cushion and rocking chairs to socialize or to enjoy the flowers. The meals are average and served resturant-style.

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I Visited This Community

The inside of the facility could be kept up a little better, but the outside does look nice. The faculty could be a little bit more organized. One faculty member left to get me some paperwork and it took them forever to come back. People just seemed to be sitting around with nothing to do. The facility was overall okay, it it was nothing to write home about.

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I Visited This Community

This is an older facility that is in fair condition overall. They do accept Medicaid-pending residents if that is something that is needed (many facilities will not). In the main building they are short-staffed so that people who have higher care needs are unable to get the care that they need in a timely manner. The activities department appeared well established with seasonal events, daily exercise group, and music playing. The best area of this facility in my opinion is the dementia unit which has wonderful staff that personally care for each resident including their likes, dislikes and suitable individual/group activities to keep them engaged.

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I Visited This Community

This is a better than average facility. When I looked at their rates, they are not the most expensive in the area and they are not the least expensive. I would consider their costs as a middle of the road property for this area. The executive director is experienced and seems to care about the residents and their families. The medical care seems adequate and they bring in home health and hospice care when the patient needs additional support. It is in a convenient location, not to far from Major Medical facilities. It is very clean and looks nice on the exterior and the interior is also clean and odor free. I did not try the food. My interactions with staff members was pleasant and the staff answered questions professionally. This facility is part of a large corporation so they have access to quite a few choices in services. The activity calendar seems very full and filled with variety so many items would interest the majority of residents. I would recommend this facility to friends and family to be considered a choice for a loved one.

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I Visited This Community

Older community with very warm, cozy environment. Have worked with this community several times. Variety of services. Will continue to recommend.

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Costs for Brookdale Lake Highlands

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Amenities at Brookdale Lake Highlands

Property Info

Licensed Capacity: 116

Emergency Services: Less Than 4 Miles

Shopping: Less Than 1 Mile

Recreation: Less Than 1 Mile

Number of Units: 75

State License #: 000371

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Beauty/Barber Shop

Recreation Room

TV Room

Library

Activities

Full-Time Activity Director

Social and Hobby Groups

Off-Site Excursions

Educational Programs

Exercise Classes

Amenities

Outside Patio/Gardens

Pet Policy: Pets allowed

Snacks Available

Restaurant-Style Dining

Services

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Housekeeping

Ambulation and Escort Services

Laundry and Linen Services

Rehabilitation Services

Continence Management

Tour Brookdale Lake Highlands

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Description of Brookdale Lake Highlands

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Brookdale Lake Highlands (formerly known as Emeritus at Lake Highlands) offers a homelike setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Brookdale Lake Highlands is a Brookdale community. Since 1978, we have been dedicated to enriching the lives of seniors with compassion, respect, excellence and integrity.

Featured Amenities

Our peaceful setting, restaurant-style dining experience, activities and beautiful surroundings combine to create a wonderful living environment every day. Our genuine, caring staff, home-style meals and daily activities add to our residents' daily experience. They will tell you they appreciate all the options while living at an Emeritus Senior Living community.

Our staff prides itself on respecting the privacy and individuality of our residents, while at the same time, creating a real sense of community. You can maintain the same independent lifestyle you have always enjoyed, plus have the opportunity to connect with your peers, participate in activities and even form new friendships for a lifetime.

Available Services

Our customized Service Care Plan offers just the right complement of additional services, from assistance with medication to daily help with bathing, dressing, grooming and ambulation. Our tiered levels of service ensure that you are only paying for the services that you need.

The sense of community is all around you when you become part of our family at Brookdale Lake Highlands. Through special events, activities, clubs and on-going cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Our Family is Committed to Yours.

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