Brookdale Castle Hills

(4 reviews)

1207 Jackson Keller Rd , San Antonio, TX 78213

Reviews of Brookdale Castle Hills

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4.0 out of 5.0

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    Brookdale Castle Hills has both assisted living and memory care. It was very clean, they had a lot of activities, and it was reasonably-priced. The staff was really attentive, and the person that I worked with would keep in touch to check if the search for a senior community was still going on or not. The rooms were big enough, and they had shared and private rooms depending on availability. What I liked was the big common room in the memory care area, so you can't get lost. It was beautiful outside with a nice patio and it was also locked down.

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    Brookdale Castle Hills was gorgeous and I loved it. It's very clean, the nursing staff is very caring with their patients in the memory care unit and it was small. Of all the ones I've seen, it has been my favorite. The way the rooms were built, it's not one long hallway. There were two short hallways with the dining room in the center. Their activities were done in the center of the building. It was very nice and I was very impressed with it. They had different activities for the residents. They have a library and activity rooms. The place is very well lit, clean and well-maintained.

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    This is a good facility for seniors looking for assisted living. The area is not great, but the facility is well-maintained. There are a lot of security measures in place to make sure that seniors experiencing memory difficulties are safe and secure at all times. When I arrived to Brookdale Castle Hills, I saw some of residents sitting outside. A few of the residents were going to their cars. During my tour, I was told that a few of the residents have their own transportation and travel to and from their appointments independently. There are a large number of residents who need transportation, and the facility provides it for an additional cost. The amenities include a media room and an activity room. I also like the floor plans here because some of them have a patio area, and the rooms remind me of hotel resort suites. There are options when choosing a room, depending on availability. Exercise plans and memory care is also offered. I knew a resident there who, despite a great staff, decided that she did not want to participate in any more activities. We could not figure out what was bothering her, but I wish that more activities were in place to peak her interest and participation. There are many activities here, but I would like to see more volunteer opportunities and activities that offer more variety. The staff at Brookdale Caste Hills work hard, and they are very professional. There was a person at the front lobby area that greeted me and was very friendly. I was pleased with this facility, and I recommend this facility for seniors who prefer a quiet lifestyle and a place where they can live independently while receiving assistance as needed. This place is not fancy, but it is functional. There are a lot of great people here; staff and residents. The meals remind me of meals prepared by my mother... made with love. There is a certain ambiance in an around the property of calm and serenity. This facility is not upscale, but it is a great place to call home.

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    This community had some kind of change in director and all the people that were doing a great job left resulting in a newly substandard care. This is not a community I would recommend anymore at this point.

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    Provider ResponseSep 16, 2013

    We appreciate your feedback and will review these comments with our management team.

Description of Brookdale Castle Hills

Brookdale Castle Hills-San Antonio,TX-Exterior

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Brookdale Senior Living - LogoLocated in sunny San Antonio, Brookdale Castle Hills (formerly Homewood Residence at Castle Hills) is an assisted living community offering a cozy and intimate atmosphere. Designed and built to provide the comfort, beauty and privacy found at home, residents love the bright, indoor areas, scenic outdoor patios and manicured gardens that are great for soaking in the Texas sunshine.

Brookdale Castle Hills is a Brookdale community. Since 1978, we have been dedicated to enriching the lives of seniors with compassion, respect, excellence and integrity.

Featured Amenities

Living accommodations at Brookdale Castle Hills are cheery and homelike, and include private or companion studios and one-bedroom apartments in Brookdale Castle Hills-San Antonio,TX-Living Rooma selection of styles and sizes. They come fully carpeted and include kitchenettes with microwaves, private balconies and emergency call systems. We encourage residents to decorate their apartments with their own personal furnishings, and welcome their small pets.

Our community offers something for everyone from small intimate sitting rooms, ideal for individuals with limited mobility, to large living and game rooms where we offer engaging activities like arts and crafts or afternoon socials. Residents can stroll among the safety of our enclosed patios, catch up on the morning paper in the quiet of the library or gather for a chat with friends on the screened porch.

Available Services

We partner with residents to design a personal service plan that is unique to each individual's needs. Our staff is available to assist with personal needs Brookdale Castle Hills-San Antonio,TX-Resident Roomsuch as bathing or showering, dressing, grooming, hygiene, mobility and dining assistance, and nursing staff is available 24/7.

Our specialists are trained to help those with various levels of memory loss, providing daily structure to help maintain abilities and encourage the use of their remaining skills. Residents choose from an enticing menu of home-style cooking, served restaurant style in our elegant, community dining room or on our outdoor dining terrace.

Brookdale Castle Hills is dedicated to helping seniors live a rich and rewarding life.

Costs for Brookdale Castle Hills

  • VA Benefits Accepted
  • Long-Term Care Insurance Accepted

Amenities at Brookdale Castle Hills

Property Info

  • Licensed Capacity: 31
  • Emergency Services: Less than 5 Miles
  • Shopping: Less than 2 Miles
  • Recreation: Less than 2 Miles
  • Resident Capacity: 80
  • State License #: 100252
  • Semi-Private Units
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Beauty/Barber Shop
  • Recreation Room
  • Screened Porch
  • Garden Areas
  • Library

Activities

  • Full-Time Activity Director
  • Trips & Outings
  • Educational Programs
  • Social & Cultural Activities
  • Exercise & Fitness Classes

Amenities

  • Outside Patio/Gardens
  • Cable/Satellite TV
  • Special Meals: ,Low-salt
  • Private Dining Room Available
  • Restaurant-style Dining

Services

  • Medication Management
  • Diabetes Care
  • Help with Activities of Daily Living
  • Transportation to Appointments
  • Other Transportation Provided
  • Private Laundry
  • Housekeeping
  • Linen Service
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