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Westminster

(28)

11 E Augusta Pl , Greenville, SC 29605

(855) 840-7257

Reviews of Westminster

| Reviewed by

I Visited This Facility

Westminster is really nice, comfortable, and homey. The person who showed us around was really helpful and nice. The apartment we saw was really nice and my sister really liked it.

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I Visited This Facility

I visited Westminster, and they have activities all the time. However, there are no washers and dryers in the units. They have an exercise room, and it was fantastic. They have exercises in the morning and the evening. People come in from churches, and they have internet. They serve three meals a day and snacks.

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I Visited This Facility

Westminster was the best one I've seen and for me, it'd be hard to beat. It’s a very nice, neat, and organized place. The people are very nice. It's exceptional. You could tell that they really take care of the place. The landscaping is nice and it just looks good from anywhere you look at it. The rooms were all nice, very well-kept, and the maintenance was very nice too. I was really impressed with them.

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I Visited This Facility

I liked everything about Westminster. It was a beautiful, bright, warm, and cheerful place, and the people were very nice. I was very impressed with it. I've been in a lot of places but never one that treated me that nice. The guy named Chuck who gave the tour was just great, and he made sure we stayed and ate. They serve three meals. I had a really good lunch. They had a crafts room, and people were in there doing crafts, and they have an exercise room. Tomorrow, they are painting pumpkins and I was invited to come to that. It seemed like they had a lot going on. They had a movie room and provide transportation to and from appointments, shopping or wherever you need to go. They had physical therapy there. The staff members were very helpful.

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I Visited This Facility

Westminster is a good facility with a good location for those who want to be reasonably close to downtown. The staff appeared to be just wonderful. I got a good greeting and welcome, and they took me around and did well. I was impressed. The rooms had nice colors, very neutral, and that's fine, and they appeared to be quite clean and seemed to be well-maintained. It doesn’t smell.

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I Visited This Community

This is a true retirement community. It is like family here. The apartments are very nice and there are a variety of sizes to fit the budget, if available. The food is great--they have a very good chef. Another posting complained about the changing management, but since 2010 there is now very stable, caring management, who truly treat the residents like family. It would be difficult to find a more loving environment when you are leaving your home and starting a new season of life.

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I Am A Friend Or Relative Of A Current/Past Resident

When our family member chose Westminster, in 2010, we were delighted with the quality of the place. Everything about it was a delight. The nicest imaginable management and staff made his transition smooth and continually surprising -- in the nicest way. THEN -- within a few months, management changes began a down-hill slide -- while of course the price went up. And up, again. The working staff remained wonderful, though fewer in number. We had understood from the start that because our relative was blind, he would need some extra care, and we were glad enough to pay for it. The provider was an outside contractor and the price was reasonable, and for the most part, the care was adequate to excellent. No big complaint there. But management was something else. Those people changed every few days. They would be gone before we knew their names. They also became increasingly dictatorial,laying down new "laws" continually, to mature people paying handsomely. It was amazing. When our kinsman had entered Westminster, the management promised fresh paint, carpet and grab-bars in his bathroom -- where there were none. But some never came, and others took months to get. Apparently each new-coming manager arrived to long lists of unfulfilled requests. And it all turned over like a Ferris wheel. We knew Westminster was not responsible for his health care, per se. What we NEVER expected was what happened. I was the nearest contact person, about 30 miles away, and am severely disabled, but went over once or twice a month to be sure things were OK. We talked on the phone also. His daughter lived over a hundred miles away but came every couple of weeks. One day he told me that something he had eaten had made him sick. It did not subside, as a "floating" virus might have. He did not say this, but he quit eating though he was taken regularly to the dining room in a wheel chair. He became vague about what was happening. I called the manager who said, "You may need to take him to a doctor." (There was no word about whether others were sick too.) I went over at once and found him no more than hours away from death. His daughter came immediately and we took him to a doctor, who had him admitted to the hospital as an emergency. He had eaten nothing and drunk nothing in days and was bleeding through the bowels in continuing diarrhea. No one had said a thing to us -- though we had been insistent and explicit in supplying them with contact numbers. Their attitude was, "Not our job." After five days he had improved enough that we brought him back to his apartment, and stayed with him till he seemed to have recovered. But we all realized he could not stay there. We brought him home to his daughter's a couple of months later. He misses his friends, among the residents, the food, which was always good, and some of the staff. But not the management. We have just finished paying off his hospital bill. Meanwhile, Westminster keeps dunning us for part of a month they SAY he owes. We are having to retain a lawyer.

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28 Reviews & Ratings From Around the Web

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Costs for Westminster

Independent Living Starting Cost per Month:

$ 1,999

Medicaid/Medicare Not Accepted

Amenities at Westminster

Property Info

Emergency Services: Less than 1 Mile

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 55

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Billiards Lounge and Game Room

TV and Media Room with Nintendo Wii®

Library

Activities

Full-Time Activity Director

Daily Exercise Classes

Live Musical Entertainment

Religious Activities and Services

Bingo, Bean Bag Baseball, Wii Bowling and More

Amenities

Outside Patio/Gardens

Cable/Satellite TV

Pet Policy: Pets allowed

Private Dining Room

Restaurant-Style Dining

Services

Transportation to Appointments

Other Transportation Provided

Housekeeping

Holiday Travel Program

Seniors Serving Seniors Program

Tour Westminster

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Westminster.

Description of Westminster

Westminster is located in Greenville, SC, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Westminster for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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