The Haven in the Village at Chanticleer


355 Berkmans Lane , Greenville, SC 29605

(855) 840-7257

Reviews of The Haven in the Village at Chanticleer

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I Am A Friend Or Relative Of A Current/Past Resident

I toured the facility for my father a little of a year and half ago. I choose another facility for financial reasons and ended up regretting it within a couple of months. I ended up moving my dad to The Haven and have had no regrets. The other facility kept him sedated to manage his behaviors. He had no quality of life, could not walk, sat in a chair all day. He has been a completely different since moving to the Haven. Different medications, he walks again, attends therapy and is loved. My only regret is that I did not choose the Haven first. L.D.

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I Am A Friend Or Relative Of A Current/Past Resident

My mother has been at the Haven for almost 7 months now. I was hesitant to place my mother anywhere but I was at the place where I could just not take care of her at home anymore. She wanders and had walked away from home during the night. The staff have been wonderful and helped me to calm my fears overtime. I can relax knowing she is cared for and someone is looking out for her. Although no one can ever care for mom like I do, I can honestly say they try. The building is clean, the food is good, the laundry is done and there is always something going on. I would recommend the Haven to anyone who finds themselves needing a place for their love one. Blessings.

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I Am A Friend Or Relative Of A Current/Past Resident

After staying there over two years, we just moved my grandmother out. We became concern that something was going on with her. I placed a hidden camera in her room. We have video of her getting out of bed that has an alarm on it and fall going to the bathroom. She needs her walker or help to walk. The staff came in after a minute and placed her back into bed. They did not check her or report the fall. Another night, she was getting up and the alarm was sounding. The nurse came in detached the alarm and left. She did not turn the light on in the bathroom. Grandmother stripped her clothes off and returned to a urine soaked bed to sleep naked until the morning staff came in. If the nurse had took one second to check she would have seen it. I took the video to the Director, Catrina Smith. I showed her the video and told her about the recorder. The same week, two different night staff members entered her room and turned the recorder so we could not see what was going on. She was the only on I told there and truly feel she told them about the camera. Five Star took over after grandmother entered. They have let the place go. The facility is not clean. The food is just nasty. They never have enough staff working. You are told a lot of lies to get your loved one in there. After that, they don't keep there word. I will never trust them again.

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Amenities at The Haven in the Village at Chanticleer

Property Info

Resident Capacity: 60

Semi-Private Units

Private Units

Studio Apartments

Emergency Call System

24-Hour Staffing

Beauty/Barber Shop

Secured Screened Porch and Courtyard

Ice Cream Shop


Full-Time Activity Director

Local Excursions and Trips

Live Music and Entertainment

Bingo, Wii Games and Trivia

Religious Activities and Services, Bible Studies


Outside Patio/Gardens

Pet Policy: Pets allowed after assessment

Restaurant-style Dining


Medication Management

Diabetes Care

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided


Ambulation and Escort Services

Bridge to Rediscovery Memory Care Program

Pet Therapy

Description of The Haven in the Village at Chanticleer

Located in the Augusta Road historical neighborhood, The Haven in the Village at Chanticleer provides excellent memory care services for seniors dealing with Alzheimer’s and dementia. Our grounds are beautifully landscaped with walking paths, luscious gardens and a spacious courtyard.

The Haven in the Village at Chanticleer is owned by Five Star Senior Living. Five Star is a healthcare and senior living services provider that operates independent and assisted living communities, skilled nursing facilities, rehabilitation hospitals, institutional pharmacies and outpatient health rehabilitation clinics throughout 30 states.

Featured Amenities

The Haven in the Village at Chanticleer is divided into three separate neighborhoods based on the level of care needed. Each neighborhood is designed with a living room, dining room and activities room. We create a neighborhood feeling by having on-site amenities such as an ice cream shop and beauty parlor.

We promote physical fitness by providing both outdoor and indoor walking areas and exercise classes. We also offer three nutritious meals every day, served in our neighborhood dining rooms. For social and mental fitness, we have a full-time Activities Director who plans both community-wide and individualized activities daily.

Available Services

We create a customized care plan for every resident here at The Haven in the Village at Chanticleer, and update it on a regular basis. We also have on-site rehabilitation therapy services to help seniors reach their full potential. Our staff are also able to help seniors with everyday tasks such as dressing, grooming or medication management.

Our memory care program, Bridge to Rediscovery, focuses on mastering small tasks every day. We encourage seniors to build upon small accomplishments, as they work to maintain and regain some of their abilities. Our goal is to help seniors keep their independence in a safe and dignified manner.

The Haven in the Village of Chanticleer works hard to keep all of our seniors healthy, happy and comfortable by providing them with a homelike setting, caring staff and impeccable services.