Woodland Terrace at the Oaks

(6 reviews)

1263 S. Cedar Crest Blvd. , Allentown, PA 18103

Reviews of Woodland Terrace at the Oaks

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Review Averages

2.83 out of 5.0

  • Review by

    I Visited This Facility

    • Overall
    • Staff
    • Facility

    We didn't have an appointment at Woodland Terrace at the Oaks, but the staff was nice and accommodated us. The apartments were nice but not as good as the other community we saw. They showed us one that was spacious and one that was not very spacious. The dining hall was nice, sunny, and joyful.

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  • Review by

    I Visited This Facility

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    • Staff
    • Facility

    Woodland Terrace at the Oaks was a wonderful place. They showed me a double room which was spacious enough, but there were no walls nor shared area, just two rooms. It was the only drawback. Otherwise, it was almost like a 5-star hotel. The common rooms were so nice. The activities were well thought out, and there were a lot to choose from. They were doing yoga when I was there, and it was very upbeat. The dining area was so nice with tablecloths and napkins, and you order off a menu like in a restaurant. The location was very peaceful.

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  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
    • Staff
    • Activities
    • Food
    • Quality
    • Facility

    There is a constant turnover in staff. Place was sold in 2016 and lots of promises were made for improvements but it has gone in the opposite direction. There are medication errors made frequently, rooms are left in filthy condition, meal quality has decreased - lots of pre-made or frozen entrees and residents often sit for over an hour waiting for service. If you plan to take a loved one there, hopefully you can visit on a regular basis, particularly in the evening & on weekends Most issues are due to understaffing & lack of supervision.. They are great at marketing but no accountability is taken for errors made and messages to management go unanswered.

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  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
    • Staff
    • Facility

    My mother is at Woodland Terrace at the Oaks. It seems to be OK. She has been there since the beginning of May. It's very neat and clean. The people are friendly. They seem to be taking good care of her. They provide 3 meals plus a snack. They have physical therapy, occupational therapy, and speech therapy. My mother is being evaluated if they can do anything to improve her condition.

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  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
    • Staff
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    • Food
    • Quality
    • Facility

    I guess things haven't changed since my mother was there for two months in 2014 in the dementia unit. We had to move her out for many of the same reasons listed by the recent reviewer. She was left to lay on the floor all night, not brought out for dinner, no medical care given when injured, the list goes on. It may have beautiful rooms, but the staffing and management leaves much to be desired.

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  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
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    • Food
    • Quality
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    This review is strictly for the memory care unit. If I could give no stars, I would. This place should be shut down immediately. The Memory care unit is understaffed, and the staff that is there is negligent with one exception (Pat is terrific). A staff member put my poor grandmother back into bed with a broken femur. We found her lying in bed in excruciating pain several hours later. We had to take her to the ER, no effort was made by the staff to facilitate anything. She passed away shortly thereafter, luckily she did not pass away inside the urine and feces soaked walls of that place. When we went to clean out her room, the entire memory care staff was sitting and chatting, not paying attention to any residents, most of whom are unable to talk to walk. When I went through my loved ones belongings, it looked like her laundry wasn't done for months if not years. The toliet was brown and filthy. The residents in memory care are not provided with diapers or helped with hygiene in any way. The staff doesn't ensure that people are eating or showing up for meals. One time the heat was broken and nothing was being done to keep the residents warm, so we brought in blankets. They over medicate residents to the point where they lie helpless in bed all day. Bottom line- if you want to spend thousands a month for your loved one to be ignored and treated worse than a caged animal, send them here.

    2 people found this helpful. Was this helpful?

Description of Woodland Terrace at the Oaks

Woodland Terrace at the Oaks - Allentown, PA - Exterior

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Good Neighbor Care - LogoSettled in a quiet residential neighborhood with manicured grounds and cozy feel, Woodland Terrace at the Oaks in Allentown, Pennsylvania is designed to evoke feelings of a comfortable home. We offer an array of amenities, services and support to you or your loved one so the senior years can be enjoyed.

Woodland Terrace at the Oaks is operated by Good Neighbor Care, a nationally recognized as a leading manager of high quality senior living communities. With over two decades of service, we take great pride in understanding our residents, their needs and lifestyle choices. Whether you seek the best in memory care, assisted living or independent living Good Neighbor Care offers the best options to choose from.

Featured Amenities

Among the best things about moving Woodland Terrace at the Oaks is that it is a community where your time will be spent amongst friends. Our common areas are designed for comfort and interaction. We lovingly craft activities meant to engage residents and staff alike. On Woodland Terrace at the Oaks - Allentown, PA - Lobbyany day, you may find residents engaged in chair yoga, bingo, arts and crafts, trips and outings or reading groups.

Freed from the stress and difficulty of preparing meals and the chore of cleanup, our residents look forward to dining on cuisine prepared by our expert culinary staff. And while there are three meals prepared per day, residents are free to grab snacks and beverages at any time.

Available Services

Woodland Terrace at the Oaks features 24-hour staffing, meaning that help is always just around the corner. If something breaks, we fix it - home maintenance will never be a chore for you again! We will take Woodland Terrace at the Oaks - Allentown, PA - Dining Roomcare of the housekeeping and laundry, keeping your home and belongings tidy. Salon and barber shop services are even available on site.

Our assisted living communities offer compassionate care services to enable your independence when you need it. We are there to help with activities of daily living like dressing, bathing, toileting, mobility and medication management. Those who suffer from memory loss conditions such as Alzheimer's or dementia thrive in our memory care communities. With our enriching activities, designed to stimulate the mind and highly trained staff, we provide the security and support to help your loved one regain freedom.

We invite you to visit us at Woodland Terrace at the Oaks and see what makes our lovely community so special!

Costs for Woodland Terrace at the Oaks

  • Assisted Living Starting Cost per Month: $2,750

Amenities at Woodland Terrace at the Oaks

Property Info

  • Resident Capacity: 110
  • State License #: 223010
  • Semi-Private Units
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Beauty/Barber Shop
  • Library
  • TV Room
  • Furnished Rooms

Activities

  • Social Events
  • Trips & Outings
  • Spiritual Activities
  • Exercise Classes
  • Educational Opportunities

Amenities

  • Outside Patio/Gardens
  • Computer/Internet Access
  • Cable/Satellite TV
  • Pet Policy: Small pets allowed
  • Restaurant-Style Dining

Services

  • Medication Management
  • Help with Activities of Daily Living
  • Transportation to Appointments
  • Other Transportation Provided
  • Housekeeping
  • Laundry Service for Linens and Clothing
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