Highgate at Paoli Pointe

(2 reviews)

600 Paoli Pointe Drive, Paoli, PA 19301

Reviews of Highgate at Paoli Pointe

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Review Averages

1.0 out of 5.0

  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
    • Staff
    • Quality

    A dear friend is in the ICU at Paoli hospital. Turns out the aides dropped him while getting him out of bed and never reported it. He has a fractured ankle, banged up knee and a urinary tract infection. What were they thinking? That they could hide this?

    4 people found this helpful. Was this helpful?

  • Review by

    I Am A Friend Or Relative Of A Current/Past Resident

    • Overall
    • Staff
    • Activities
    • Food
    • Quality
    • Facility

    Was not happy at all. You would think being in the heart of the main line, it would be an upscale senior living facility. This was not the case. The majority of so called nursing staff were not actual nurses. First, most are from a different country and were hard to understand. They are not RNs and I'm not sure if they are even LPNs. I'm guessing most are nurses aides, with a minimum of training. Considering Highgate only accepts private pay and their pricing is on the high end I expected more from the staff. Was very disappointed. Would never recommend this facility to anyone I cared about.

    12 people found this helpful. Was this helpful?

Description of Highgate at Paoli Pointe

Highgate at Paoli - Paoli, PA - Exterior


Genesis HealthCare - Logo

Situated in the heart of Chester County, Highgate at Paoli Pointe provides a satisfying and homelike retirement experience for seniors. Our community has just recently expanded our dedicated memory care unit to better care for those challenged by Alzheimer's and dementia. From helping with life's daily activities to attending to hospice needs, our primary goal is to make sure residents receive the ultimate in first-class care.

Highgate at Paoli Pointe is a part of Genesis HealthCare, LLC. With more than 200 locations nationwide, Genesis is dedicated to providing high-quality care. Our promise is to deliver ever-improving quality to patients, residents and other customers.

Featured Amenities

Highgate at Paoli Pointe provides amenities like full kitchens or kitchenettes in each apartment to allow residents to maintain their Highgate at Paoli Pointe - Paoli, PA - Commonsindependence. Our apartments offer individual climate control and private bathrooms to accommodate each and every specific need.

Housekeeping, linen service and our on-site laundry facility are just a few of our included luxuries. While residents take pleasure in their stay, they may also take advantage of our full-service beauty salon and barber shop.

Available Services

Our restaurant-style dining room is one of our most popular attractions, a place to meet and enjoy delicious meals from our Highgate at Paoli Pointe - Paoli, PA - Dining Roomhighly experienced chefs. With special dietary and nutrition management, our community opens the door for enjoying healthy meals.

With staff available 24 hours a day, our seniors are promised an unprecedented level of service. Residents receive exceptional care during their stay, whether they require help with basic daily needs or X-ray, podiatry and dental services.

Highgate at Paoli Pointe provides a selection of amenities and services at our charming retirement community.

Costs for Highgate at Paoli Pointe

  • VA Benefits Accepted
  • Long-Term Care Insurance Accepted

Amenities at Highgate at Paoli Pointe

Property Info

  • Emergency Services: Less than 2 Miles
  • Shopping: Less than 1 Mile
  • Recreation: Less than 2 Miles
  • Number of Units: 80
  • Semi-Private Units
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Beauty/Barber Shop
  • Smoke-Free Environment
  • Living Room With Fireplace
  • Sun Room


  • Social Programs
  • Religious Activities
  • Fitness Classes
  • Trips & Outings


  • Outside Patio/Gardens
  • Cable/Satellite TV
  • Private Dining Rooms Available
  • Restaurant-Style Dining


  • On-Site Medical Visits: Geriatric physician,Dentist,Podiatrist,Speech Therapist,Occupational Therapist,Physical Therapist
  • Medication Management
  • Help with Activities of Daily Living
  • Private Laundry
  • Housekeeping
  • Homestead Memory Care Unit
  • Mail & Newspaper Service
  • Pharmaceutical Delivery Service
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