Hidden Lakes

(6 reviews)

400 Madrona Ave SE , Salem, OR 97302

Reviews of Hidden Lakes

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Review Averages

3.33 out of 5.0

  • Review by

    I Am/Was A Resident Of This Facility

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    I have lots of friends here at Hidden Lakes now and I've been here for 6-1/2 years and there's no reason to move. I have a very nice apartment. We have good transportation to activities, to the beach, or wherever we decide we want to go, and that always works out well. The food from the last chef we had was better. They changed chefs and this one hasn't quite caught on to what we prefer, but he's getting better.

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  • Review by

    I Visited This Facility

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    The grounds of Hidden Lakes were really beautiful. The only thing I noted was that they need to replace the carpeting in the main building. The dining setup was very nice. I went to their special event and the dining hall was full of residents, but the meal took a very long time to get served to everyone. They may have needed more staff. They also need a little update on some of their activities for newer members. They just had Bingo and cards, but not a lot of hands-on activities like ceramics or that kind of thing. It was very old school instead of the modern or newer trends that newer facilities are encompassing. The surroundings and the walkways were just gorgeous.

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  • Review by

    I Visited This Facility

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    We visited Hidden Lakes. The room we saw was OK. It was a good place to stay but a little more expensive than I wanted to pay. They had bingo, puzzles, dominos, cards, and different types of activities and a library. The staff did excellent work and weren't goofing off. It was clean. The menu looked pretty good, but I didn't get to sample any of it. It's expensive.

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  • Review by

    I Visited This Community

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    We have lived in the area for over 30 years and remember when they were building the community at Hidden Lakes. We had always wants to stop by and see the facility. We were suprised by how large the property is and they indeed have a lake hidden behind the building. The community setting is beautiful. As we walked into the community we were greated by a very nice receptionist named Lysa. After asking how she could help us she offered us coffee and water and then went to get the salesperson. As we were waiting the manager Tony and his wife came out and introduced themselve. They both were really pleasent and also offered to get us something to drink. After a couple of minutes the salesperson John came and met with us. He was very friendly and made us both feel welcome. We sat in a one bedroom apartment and talked for a few minutes and then showed us around. The areas around the community are beautiful and everyone we ran into was very friendly. Most everyone stopped and introduced themselves. We saw two different apartment options. First, we saw a two bedroom, two bathroom home with a great view of the lake. The apartment had a nice private patio with a nice view too. We really liked that each home had it's own garage. The area felt like it's own little neighborhood. John also showed us a two bedroom apartment in the main building. It was smaller than the outside apartment, but it too was very nice. The apartment inside had a very large patio with a lot of windows. We also enjoyed the dining room in the main building. We missed lunch, but John invited us to come back and try a meal there. We will definately take him up on his offer. Overall the property is the best we have seen. The staff was very friendly and the people who live there all seemed very happy. Folks seemed to be active, which is important to us. On a scale of 1 to 10 we give it a 9. I would recommend anyone looking for a retirement community to visit.

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  • Review by

    I Visited This Community

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    We came in and toured the community with my parents. From the moment we walked into the community we were greeted by the staff and residents who seemed quite happy and friendly. The sales staff was very knowledgable and helpful to my parents and they answered our questions as well. We spoke with several residents who had recently moved into Hidden Lakes and they told us that it was the best decision they had made. They were really struggling about moving into a retirement community because they thought that they were giving up things but they were happy to make the move. Mom and dad were glad to hear those things. The view from the dining room of the lake was very appealing to us and our parents. We hope to help them move in as soon as they come back from traveling in the next month

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  • Review by

    I Visited This Community

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    My husband and I recently made an appointment to visit this independent living facility in Salem, Oregon. We are in the process of reviewing our near future living options so we were very interested to actually visiting some of these facilities. An appointment was made with a specific representative and she sent us a confirmation email a few days before our visit. When we arrived for our visit, we learned our visit day was in fact her day off--strike one. The receptionist who was sitting at a desk in the lobby, had tattoo's all over her that were clearly visible, she was chatting on a phone and seemed totally annoyed to be bothered. When she stood up to get a manager, we noticed her dress was incredibly skin tight covering a very pregnant body--very unprofessional. The substitute manager seemed beyond annoyed to be asked to substitute for our tour and within just a few minutes he had to repeatedly ask me for my first name which is only 4 letters!! Once we embarked on a quick tour, the cottage we visited was in shambles because it was being reconditioned for the next inmate. Before we could head to the next unit, his emergency beeper when off with a 911 call and he didn't seem to know he was even carrying a beeper and didn't appear to have a cell phone or walkie talkie to check in to determine what the emergency was about. In fact he wanted to continue on with our tour saying someone else could handle the emergency. After repeated 911 beeps I suggested that perhaps we should head back to his office so he could check in and he agreed. Once back in the main building, we learned it was only a test of the system, which we felt he should have been aware of before starting out. One last point that really hit us, was when I asked him about inclement weather and meals. I mentioned that this past winter we had a week of heavy snow and low temperatures and asked if cottage dwellers were expected to come to the dining hall for meals. He indicated that they still had to come in even if it was 15" of snow as we had during that week but that the walk ways would be shoveled early. What about the cold temps and breathing in that cold air when you are older, what about possible ice conditions on the walk ways and safety issues. Wow, total lack of concern for the elderly. Also we were not invited to stay for lunch but were told at some time in the future we could return for a free lunch if we so desired. Such hospitality!! Obviously, this facility will not be on our list of possible living arrangements in our future.

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Description of Hidden Lakes

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Nestled in the heart of Willamette Valley in Salem, Hidden Lakes is built upon 15 acres of beautifully landscaped, wooded grounds situated around a five-acre lake. Residents in the mood for adventure are free to explore an area rich in history and natural splendor. The surrounding region offers many exciting activities, like the historic Elsinore Theater, the Oregon State Capitol or several world-class wineries open year-round. With so much to see and come home to, you'll be delighted every day with your choice to live with us.

Hidden Lakes is proud to be a part of the Holiday Retirement family of communities. Founded in 1971, Holiday Retirement provides residents a one-of-a-kind lifestyle in an accepting community of neighbors who feel like family.

Featured Amenities

As a resident of Hidden Lakes, you'll enjoy the camaraderie of friends, opportunities for volunteering or moments to reflect or read quietly. From Bible study to Wii® bowling to line dancing or book club, our calendar includes activities for every interest or passion.

Our homelike community offers a wide selection of studio, one- and two-bedroom apartment floor plans to suit every style and taste. Each comes complete with in-suite bathroom, kitchenette and emergency call system. We warmly welcome your four-legged friend to join you. We also have fully-equipped cottage homes that come in spacious layouts with numerous features for residents to enjoy.

Available Services

Our unrivaled dining program incorporates world-class cuisine into a menu designed with residents' dietary needs and preferences in mind. All dishes are made by our own chefs using wholesome, high-quality ingredients and served three times daily in our formal dining room.

We offer everything you need to enjoy an all-inclusive lifestyle, including free cable and laundry access, weekly cleaning and linen service. With so many nearby amenities, you'll enjoy the convenience of the shuttle service for errands, appointments and group activities.

Hidden Lakes is the ideal community for seniors to get the most out of life.

Costs for Hidden Lakes

  • Independent Living Starting Cost per Month: $1,649

Amenities at Hidden Lakes

Property Info

  • Emergency Services: Less than 3 Miles
  • Shopping: Less than 1 Mile
  • Recreation: Less than 1 Mile
  • Minimum Age: 55
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • 2-Bedroom Units
  • Cottage-Style Homes
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Parking Provided
  • Fitness Room/Gym
  • Chapel Services
  • Billiards Lounge
  • Game Room
  • TV & Media Room

Activities

  • Full-Time Activity Director
  • Pinochle, Poker & Other Games
  • Open Art Studio
  • Exercise Classes
  • Wii Bowling

Amenities

  • Private Dining Room Available
  • Restaurant-Style Dining

Services

  • Other Transportation Provided
  • Private Laundry
  • Housekeeping
  • Linen Service
  • Travel Program
  • Live-In Managers
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