9633 Valley View Road, Macedonia, OH 44056
9633 Valley View Road, Macedonia, OH 44056
2.5 out of 5.0
My mother-in-law has lived here for several years. We chose the facility because it was beautifully appointed and has many activities & amenities. The food is good & it is beautiful. However, we are less than pleased with the services of the staff: particularly these 3: the cleaning (very superficial), the resident assistants have a poor work ethic-doing the lowest common denominator level, and the mgt has a poor attitude; they do not want to hear suggestions or complaints. There is constant turn-over so training is never optimized. Although not life-threatening, many of the issues relating to Mom's care which are neglected have caused problems for us as a family. Requests are repeatedly ignored--there are always excuses & condescending remarks. It requires constant monitoring on our part to just have them do what they are being paid to do. The rates are high and continually escalating. Sadly, we hear from others with whom we discuss this issue that many AL places are experiencing similar problems, so moving may not be an option. Let the buyer beware.
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Summit Point a grand community, as you approach the curved driveway you feel as if you are arriving at a most distinguished location. The building is older but well maintained, it is a true Capital Senior Living community, not an acquired one and it shows in it's decor. This community cosmetically is beautiful but struggles in the area of care and appropriate communication to family and other outside care vendors. Several times the care team seemed to "drop the ball" on communicating care needs and resident changes which was very frustrating. Leadership appeared attentive when you would make a complaint but very little follow-up occurred. I would recommend this community but it would require lots of oversight from the family/responsible party involved.
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Reach a pinnacle in life at Summit Point, where thoughtfully designed floor plans and myriad recreational and social opportunities keep our residents happy and active. The Macedonia, Ohio, independent living, assisted living and memory care community provides a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Our convenient location between Cleveland and Akron affords residents a plethora of shopping, dining, entertainment and medical options all within reach. With one- and two-bedroom floor plans boasting walk-in closets and spacious bathrooms for comfort, our community also puts a high priority on safety with personal security systems and emergency call buttons in every apartment. Special nutritional counseling and medication reminders are among some of the many support services we provide depending on the level of care needed. We also feature a full calendar of activities and social programs, along with on-site church services, to offer residents a rewarding and enriching lifestyle.
Summit Point raises the standard of living with desired amenities and convenient services most requested by Macedonia, Ohio, independent living, assisted living and memory care residents. Our one- and two-bedroom floor plans provide safety and comfort with smoke alarms, personal security systems and assist rails in bathrooms in addition to wall-to-wall carpet, individual climate controls and cable TV access. Walk-in closets offer plenty of space for residents to store their belongings safely, while two-inch mini-blinds are on all windows for privacy. Our spacious bathrooms sport walk-in showers and assist rails for the ultimate in convenience. Utilities including basic cable but excluding phone service are included in the monthly rent.
Residents have access to a choice of home health agencies that provide regular personal care assessments. Our residents have 24-hour access to licensed nurses as well as a staff that is on call around the clock. Depending on the level of care needed, our residents can receive assistance with bathing, dressing and grooming, special nutritional counseling and medication reminders. We also offer medication administration, escort and transfer, assistance and additional housekeeping as part of our support services.