Brookdale Cooper Road


690 Cooper Road , Westerville, OH 43081

(855) 840-7257

Reviews of Brookdale Cooper Road

| Reviewed by

I Visited This Facility

My visit with Brookdale was OK. They had a one-bedroom apartment wherein you can bring your own furniture and had a small refrigerator and stove. It was nice, but it was more like a room. They had a small patio at the back. It was an outrageously expensive, ala carte place, and you add money for a garage. They had a bus to go to church, a library, a place for crochet, and a pub. It wasn't for me.

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I Am A Friend Or Relative Of A Current/Past Resident

Brookdale Cooper Road is awful. Mom pushes her call button for help and it takes over an hour to get somebody there. At one point, she had bruises on both her arms. The staff turnover is incredible, and they didn't have an executive director for a long time. It's just not a good situation. They had an activity director who quit, so they hired a new one. I see very few activities going on. They have a church come in only once a month. Right now, they don't have a whole lot of activities available. The food is pretty good, and some of the staff is good too.

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I Visited This Facility

My visit at Brookdale Cooper Road went very well. They answered all my questions and I got a tour of the facility. It made a good impression and the staff was very friendly. The studio apartment I saw was adequate and seemed well-equipped. The place seemed well-planned and adequate for the needs of the residents.

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I Visited This Facility

I toured Brookdale Cooper Road. The person that showed me around was very helpful and gave me a lot of good information. It was a good experience. They showed us a studio and a 1-bedroom, which were a good size. They both have a kitchenette. They provide food, laundry, general assistance with bathing and walking, assistance to get around, and help with medication.

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I Visited This Facility

Brookdale Cooper Road looked open, clean, and welcoming. The guide who gave us the tour was very personable and straightforward. The dining area seemed very nice, and the tables were set for four to get the residents chatting. When we were there, it was all set up and ready for the next meal.

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Executive director doesn't care about staff or residents. Only thing the company worries about is the bottom line. Activities in both units are sub-par. All staff that cares is leaving or has already left. The staffing is incredibly inadequate and the residents do not get the service that they are being over charged for.

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I Visited This Community

I didn't care for Brookdale Cooper Road. It was dark and the residents in the memory care didn't look happy. They needed more natural lighting. That's very important for people with dementia and Alzheimer's, and they just didn't have it. It was very dark in there. The staff answered my questions and were accommodating. I just didn't get the feeling that they all really cared that much. It felt like it was just a job.

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I Visited This Community

Brookdale was beautiful outside, but inside, it didn’t have great upkeep, and it was kind of dark. I liked the staff I met. However, they didn’t have a locked down memory care.

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24 Reviews & Ratings From Around the Web

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Costs for Brookdale Cooper Road

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Amenities at Brookdale Cooper Road

Property Info

Emergency Services: Less Than 1 Mile

Shopping: Less Than 1 Mile

Recreation: Less Than 1 Mile

Number of Units: 104

Semi-Private Units

Private Units

Furnished Units

Air Conditioning/Climate Control

Emergency Call System

24-Hour Staffing

Parking Provided

Beauty/Barber Shop



TV Room

Laundry Room


Full-Time Activity Director

Social and Hobby Groups

Off-Site Excursions

Educational Programs

Exercise Classes


Outside Patio/Gardens

Pet Policy: Pets allowed

Snacks Available

Restaurant-Style Dining


Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided


Ambulation and Escort Services

Laundry and Linen Services

Specialized Memory Care Program

Rehabilitation Services

Continence Management

Tour Brookdale Cooper Road

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Cooper Road.

Description of Brookdale Cooper Road

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.