The Shire at Culverton
2515 Culver Road, Rochester, NY 14609
Reviews of The Shire at Culverton
Mar 12, 2017 | Reviewed by Concerned
DO NOT TAKE YOUR LOVED ONES TO THIS PLACE! Residents in their care are not properly taken care of and are frequently left to their own devises. There is a very high employee turnover to include the Administrator. Few of these employees actually care about the residents. If you are able to reach the Administrator by phone or in person, she will not be very helpful. This place is unclean, unsanitary and has bugs. The Health Department is routinely notified of the conditions of the Shire. Requested information provided by the Shire is misleading. The food served appears very unappetizing and inedible. You should avoid this place at all costs. But if you do have a loved one in the Shire, then visit often and keep a close eye on them and their possessions.
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Dec 26, 2016 | Reviewed by Don H - son
Although this is a good establishment for taking care of senior citizens, basic procedural changes are desperately needed. When I relocated from Florida to North Carolina 1-1/2 years ago, I updated the Shires with my new contact information. Since then, on multiple occasions messages have been left at the FL number with no follow-thru to make sure it was received. After several trips by my mother to the hospital, I contacted admin (3x) including a physical trip from NC to NY to provide contact info to the administration in person yet they continue to use the old number. My mother was sent to the hospital on 12/12 and I was not aware until I called her for Christmas and they could not tell me where she was. This is totally unacceptable on multiple fronts. Space here does not allow further details of other procedural errors that need correction.
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Costs for The Shire at Culverton
VA Benefits Accepted
Long-Term Care Insurance Accepted
Amenities at The Shire at Culverton
Resident Capacity: 200
State License #: AF0554A
Full-Time Activity Director
Trips & Outings
Pet Policy: Small pets allowed
Nurse Availability: Day On Site;Night On-Call
On-Site Medical Visits: Geriatric physician
Description of The Shire at Culverton
Since its establishment over 40 years ago, The Shire at Culverton has built a reputation of outstanding service provided by a caring staff of devoted professionals. We are located in Rochester, New York and are within close proximity to all major highways. Family owned and operated, The Shire at Culverton is a haven of active daily living, designed for you or your loved ones when it is needed the most.
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