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Brookdale Brockport

(18)

90 West Avenue , Brockport, NY 14420

(855) 840-7257

Reviews of Brookdale Brockport

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I Visited This Facility

We like Brookdale Brockport. It is nice and very clean. The people seem very friendly. A lot of them are there for a long period of time; so there is not a big turnaround. The management seemed knowledgeable. They took a lot of time to answer our questions. In the memory care, they would like to keep them in smaller groups. They have a bigger dining area in the assisted living; however, for memory care, they have two different dining places. They have a few sitting rooms too. We saw somebody else's room; it was about as normal as the other places we had seen. It was very nice, but there was somebody living in there at that time. We had seen an outline of the activities that they do. They had quite a few activities planned. The residents were singing when I was there.

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I Am A Friend Or Relative Of A Current/Past Resident

My mother-in-law moved into Brookdale Brockport in the beginning of October 2017. The community is fine. The staff members are great. My mother-in-law has dementia, so she doesn't really enjoy activities; however, they do plenty of activities. The food looks good. Her room is almost a studio apartment without a kitchen. The facilities are nice.

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I Am A Friend Or Relative Of A Current/Past Resident

My mother was a client at the Landing. The facility is beautiful and activities were wonderful. Horrible administrator who as previous reviewer states, cares only about finances and hates if anyone actually wants to have a conversation with her. She should not be in eldercare, has no patience or tolerance for the clients, who, by the way, pay a hefty price to live there.

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I Am A Friend Or Relative Of A Current/Past Resident

The hands-on staff was wonderful to work with, but the administrator is a hardened, cold person. She focuses on finances alone and doesn't seem to care for the residents. She seems bothered if anyone has a question, and God forbid, you question any of her decisions. We moved our family out soley due to dealings with her.

10 people found this helpful. Was this helpful?

Provider Response

Thank you for taking the time to provide us with your feedback. We would like to learn more about your experience. If you haven’t done so already, please give our Resident and Family Connections team a call at your earliest convenience.

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Costs for Brookdale Brockport

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Amenities at Brookdale Brockport

Property Info

Emergency Services: Less Than 1 Mile

Shopping: Less Than 1 Mile

Recreation: Less Than 2 Miles

Number of Units: 78

State License #: AF0567B

Private Units

Studio Apartments

1-Bedroom Units

Furnished Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Library

General Store

TV Room

Activities

Full-Time Activity Director

Cultural Programs

Off-Site Excursions

Hobby and Interest Groups

Exercise Classes

Amenities

Outside Patio/Gardens

Pet Policy: Pets allowed

Snacks Available

Private Dining for Special Events

Restaurant-Style Dining

Services

On-Site Medical Visits: Occupational Therapist,Physical Therapist

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Meals

Housekeeping

Ambulation and Escort Services

Laundry and Linen Services

Specialized Memory Care Program

Rehabilitation Services

Continence Management

Wellness Program

Tour Brookdale Brockport

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Brockport.

Description of Brookdale Brockport

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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